Looking to find an Exeter based IT partner to outsource your IT Support to or looking to add to your existing IT Team capacity, we can help.
We are an Exeter based, 30+ strong team of professionals who love what we do. We are growing, investing in our people, and dedicated to being the best Managed IT Support Provider.
Discover what we do differently:
We offer comprehensive and competitive Managed IT Support plans that include an open and transparent approach and has the region’s only Zero Risk Guarantee.
We are the Managed IT Support partner with the technical skills and expertise to help your organisation maximise technology to improve how you work. You will be partnering with an IT Support provider with a firm focus on the future.
Our Microsoft Modern Workplaces set new standards in moulding what defines a modern workplace, enhanced by our in-house Cyber Security team, which means you can be confident that you are in capable hands.
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Selection of Devon organisations that use our IT Support services
Fully managed IT support and guidance for small to medium-sized businesses based in Exeter
SIEM for Microsoft
from £4.95 per user per month
Security information and event management (SIEM) for Microsoft ecosystem offers next-generation security operations with cloud and AI monitored SIEM platform that is powered by Sentinel, Microsoft’s own, enterprise-level security platform and which is fed real-time data from an organisation Microsoft ecosystem.
Microsoft Surface device
from £29.50 per computer per month
With our Surface as a service, Support+ customers can lease a Microsoft Surface device, over three years. The price quoted is based on Surface Laptop 3, 13.5″ i5/8/128 Platinum.
Unlimited 4G internet
from £32.50 per connection per month
Boost your businesses internet speeds, add some resilience to an existing connection or provide secure home worker internet with our fully managed 4G internet connections.
Benefits of working with IT Champion in Exeter
IT support in Exeter, Devon
IT Champion Exeter support team are proud to be acknowledged for offering some of the best IT and technical support in the industry.
Based in the heart of the historic city of Exeter, IT Champion are a trusted IT support partner offering a range of remote and on-site IT services to small and medium-sized organisations.
Proactive, not reactive
IT Champion prides itself on being proactive in its IT Support. New clients regularly tell us how refreshing our approach is from their previous IT experience.
Traditionally IT support companies are reactive – you call them when something is broken, the support company will troubleshoot the problem and then you will receive a bill for the time the IT company spent resolving the issue.
IT Champion stand out from the crowd because we invest heavily in industry-leading IT support tools and technicians. We strive to be truly proactive by developing our internal systems and procedures and remotely resolving issues before end-users become aware. Since 2012, we fix over 80% of our client issues using proactive technology.
Access to performance statistics
Our guarantee includes client access to performance statistics. IT Champion has a unique method of identifying monthly performance.
Other IT support companies rarely offer any insight into their day-to-day performance, with access to our system our clients have full transparency.
Our performance statistics and monthly reporting demonstrate; technician response times, the number of repairs carried out, how many proactive support requests have been closed, the amount we are saving our clients and how often we provide managed IT support for another vendor’s hardware or software. We know these are important points so we measure our success by what we can do for you.
Do research
When looking for a new IT support provider based in Exeter, we encourage you to review some key pages of our website.
We guarantee you will not find another company in the Exeter area that takes IT support and repair response as seriously as IT Champion.
Our industry-awarded partnerships and zero-risk guarantee should demonstrate how much we care for your organisation.
IT Champion offers the best IT support system in the industry and we encourage you to call us today to chat with a technician and arrange a Free Microsoft Network and Security Evaluation. We guarantee you will not be disappointed and there is no cost or obligation to agree to further IT support services if you are simply looking for an evaluation.
We are an IT support company based in heart of Exeter
Exeter has one of the fastest-growing economies according to the UK Powerhouse report. With significant jobs improvement in the area of innovation (a key growth area) – making Exeter the leading city in the South West.
A consequence of this success has been a significant rise in the demand for great IT support. IT Champion’s experienced consultants have adapted alongside these developments and can offer tailored, managed IT support for a range of different business areas. Our high standard of service and rapid remote repair fix has led to IT Champion being recognised as one of the largest IT support partner’s in the Exeter area.
Search ‘IT support Exeter’, ‘IT services Exeter’ or ‘technical support Exeter’ you will find a host of companies offering a varied range of IT support packages. Only IT Champion offer a Zero-Risk Guarantee – if you are not completely satisfied with the IT Support provided by your technician, we won’t charge you a penny. We’ve found other local IT support companies don’t offer any guarantees and we challenge you to find another IT company in Exeter that will offer a powerful guarantee like ours.
Get in touch today if you need a repair carried out, a system overhaul, or just a fresh pair of eyes on your current IT system.
We know it’s all about trust
Zero-risk guarantee
We are the region’s only managed IT support provider to offer a zero-risk guarantee.
We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.
We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.
60 second challenge
We work hard to ensure that one of our front line team is available in under a minute.
On average, our front line team answer calls in under 36 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.
If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.
Award-winning
We are exceptionally proud to have won awards locally, regionally and from within our industry.
Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.
Our fresh approach
From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.
We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.