Name: Scarlett Lipscomb
Job Title: IT Support Technician
Job Role: Front line technician
Email Address: Scarlett.firstname.lastname@example.org
As I pick up a vast majority of the inbound calls many people think I’m the receptionist, however this is not the case. I have been at IT Champion for just over 2 years now and have completed my apprenticeship. My primary role at IT Champion is front line technician and my aim is to work on more complex support tasks and gain further in-house training.
Prior to working at IT Champion I attended a 2-year IT course at college with Luke. Much to my surprise a year later I started at IT Champion with the comfort of already knowing a member of the team.
I specialise in supporting our guest Wi-Fi solution, during my time doing this I have spent a lot of time in our client’s coffee shops, bars and restaurants. Being a massive coffee lover this is something I very much enjoy.
Outside of work I have many hobbies and I specifically enjoy ice skating and PC gaming. I also attend many festivals throughout the year and love live events. I’ve recently seen many world class acts ranging from Bill Bailey to the Red Hot Chili Peppers.