Name: Shaun Gould
Job Title: Support Desk Manager
Job Role: Lead engineer in charge of front line and second line teams
Email Address: Shaun.Gould@it-champion.co.uk
During school I never thought that I would end up working in IT. I started as an apprentice with IT Champion in 2012 after my older brother Glenn managed to persuade Matt and Dave to take me on and I haven’t looked back since.
Luckily, I get on well with my brother, which makes work even more enjoyable. Four years on and I’m now managing the support desk, who my younger brother Kyle is now part of.
During my time with the company so far, I’ve managed to build up lots of knowledge in the industry and also improve my own skillset to help do my job as efficiently as possible. This has also helped me to build good relationships with our clients who I regularly communicate with as part of my job role.
We have a great team of people at IT Champion and I enjoy working with all of them. When I’m not working, I’m rarely in front of a PC. I enjoy boxing and compete at an amateur level. I also enjoy surfing. The rest of my spare time is spent with my girlfriend and my two dogs.