Cyber Essentials

Organisations wanting to demonstrate their commitment to good cyber security become Cyber Essentials accredited.

The 5 key controls

Our experts will guide you

Draw upon the trusted advice and support of a Microsoft-certified cyber security analyst to compile high-quality responses for your Cyber Essentials application.

About the scheme

Developed by the National Cyber Security Centre, Cyber Essentials is an effective government-backed scheme which helps protect any size organisation against a range of the most common cyber attacks.

Get independent and trusted advice

A dedicated, real-time, call our expert will guide you through the best options and information to enter regarding your resources, policies and procedures within your organisation.

Submit high-calibre answers

We are a Microsoft Gold Partner and Cyber Essentials accredited Managed IT Support partner. Our experts are well-practised in supplying high-calibre responses for organisations that successfully become accredited.

The five key controls within Cyber Essentials requirements

The National Cyber Security Centre (NCSC), specify five technical control themes:

Firewalls – Every device in scope must be protected by a correctly configured firewall (or equivalent network device).

Secure configuration – Devices need to be properly configured to reduce the level of inherent vulnerabilities and provide the services required for their role.

User access control – Ensure only authorised individuals have access to applications, computers and networks required for their role.

Malware protection – Must restrict execution of known malware and untrusted software, preventing harmful code from causing damage or accessing sensitive data.

Security update management – make sure that devices and software are not vulnerable to known security issues for which fixes are available.

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Our clients can choose two protection routes – hardware and software – for firewall protection. Maximising elements active within perimeter devices, and configurations within operating systems, to employ the power within the Microsoft Defender range.

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We help many organisations deploy new equipment in a safe and secure way. Our standard build protocol meets with data protection and GDPR compliance, while protocols for access control ensure Modern Workplace solutions have the correct software to enable efficient and effective hybrid working.

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We work to high governance of procedures and protocols for our clients when assigning user access; from password policies to change-logs and admin rights. These support policies are complemented by our range of Endpoint Management solutions.

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We cover everything from the basics with Webroot to full Security Information and Event Management (SIEM) solutions. Anti-virus software comes in many forms and our experts are on hand to recommend the best option for your organisation.

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Patching, upgrades, remediation – as a Managed IT Support provider we work with our clients to ensure their primary software and systems are up-to-date and functioning as they should be. We are happy to work on their behalf with third-party vendors and ‘end-of-life’ projects. Our Cyber Security Discovery programme is designed to highlight weaknesses in IT infrastructures that could be exploited.

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Cyber Essentials Plus logo
Cyber Essentials

How it works and it’s benefits

There are two levels of certification: Cyber Essentials and Cyber Essentials Plus. The government’s partner for certification is the IASME consortium and they are committed to helping businesses improve their cyber security, risk management and good governance through an effective and accessible range of certifications.

Self-assessment questions are completed against five basic security controls, then a qualified assessor verifies the information provided.

All the self-assessment questions are available to download for free in advance. Cyber Essentials certification includes automatic cyber liability insurance for any UK organisation that certifies their whole organisation and has less than £20m annual turnover (terms apply).*
*Information from the IASME website

The benefits of gaining Cyber Essentials:

Save money on insurance – Cyber Essentials could help your organisation save thousands on insurance premiums and GDPR fines.

Reassure customers you take the security of their data seriously – By being listed on a government-backed national directory of certified organisations.

Enables you to bid for central government contracts – The certification shows you can handle sensitive and personal information to the required standards for government tenders.

How IT Champion can help you apply for Cyber Essentials.

Feel fully prepared and confident with your answers when completing your application for Cyber Essentials with our expert-led supported call.

Confidence of a enabling a speedy assessment result – Eliminate spending time and effort in wading through the readiness toolkit on your own when compling your answers.

Follow best practice and submit a high-quality application – With a Microsoft Gold Partner and Cyber Essentials accredited Managed IT Support provider.

Real-time session with a cyber security certified expert – Resource light, expert-led support call to help you prepare to answer the technical questions

Independent, trusted advice, guidance and support – Specific guidance on how to meet the requirements via our certified cyber security expert.

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Register your interest today

Move rapidly towards meeting the Cyber Essentials requirements with in-person support, advice and guidance.

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Our offer

Meet Cyber Essentials application requirements with our expert-led supported call.

Our offer is a real-time, support call with a cyber security expert – who will guide you through the questions and provide high-calibre answers based on your IT infrastructure, policies and procedures.

Book your Cyber Essentials application support call with a trusted IT partner.

Option 1

Independent application support.

High-calibre answers that meet the new requirements.

A real-time video call with a cyber security expert.

One day turnaround.

One-off fee

Option 2

Independent application support.

High-calibre answers that meet the new requirements.

A real-time video call with a cyber security expert.

One day turnaround.

We complete the online questionnaire on your behalf.

One-off fee

Operational security policy pack

Operational security policy pack

Designed to meet Cyber Essentials application requirements.

The policy pack targets end-users within an organisation and operational procedures regarding cyber security.

Five policies that cover passwords, acceptable use, remote working, Bring Your Own Device and Incident response. Backed by a workshop session with one of our cyber security experts. Each policy will be adjusted to fit your organisation’s needs and structure, delivered in an editable format through an encrypted email.

Learn more
Operational security policy pack

We know it’s all about trust

Zero-risk guarantee

We are the region’s only managed IT support provider to offer a zero-risk guarantee.

We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.

We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.

60 second challenge

We work hard to ensure that one of our front line team is available in under a minute.

On average, our front line team answer calls in under 15 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.

If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.


We are exceptionally proud to have won awards locally, regionally and from within our industry.

Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.

Our fresh approach

From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.

We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.