A Fresh Approach to IT Support in Exmouth

The IT Champion IT Support Exmouth team are very proud to be acknowledged for offering some of the best IT Support and Technical Support in the industry.  As the fastest growing IT company in the region, we offer services to Devon and beyond with lightning quick response rates.

Getting the support that you pay for quickly is vital to the every day running of your business, and we’re here to provide you with outsourced IT expertise that save you time, money and resources. We understand that changing IT provider can seem like a painful process, but the increased productivity your organisation can see from successful outsourced IT support & services are worth changing for.

Managed IT Services

With Managed IT Services, it’s time to stop worrying about technology; that becomes our job. You pay a single monthly fee for support and we become your IT Department. Our completely unlimited support means you and your team can use us as much as needed.

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Cloud Support

We are specialists in Office 365 consultancy and migrations, SharePoint development, Intranets and Azure deployments. Find out how we can help you empower your business with Microsoft Cloud.

 

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Retained Technical Services

Support + Retained Technical Services (RTS) is where you purchase our time in advance and in return get guaranteed service levels and access to our skilled and qualified people when you need them.

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Break Fix / On Demand 

Commonly known as Break Fix, on demand or ad-hoc support, companies simply call an IT support provider as and when they need help or advice. There are no upfront costs and no fixed reoccurring charges.

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Managed Service key features

From £12.50*

  • Absolutely unlimited support and maintenance
  • Absolutely unlimited advice and guidance
  • Instant
  • Industry leading support
  • Unlimited 3rd party management
  • 24/7 monitoring and altering
  • Partner focused account management
  • Business continuity design and management
  • Fully backed by the region's only Zero Risk Guarantee

Cloud Support Key Features

From £1.50*

  • Unlimited Telephone Support
  • Lightning Fast Response
  • Managed Microsoft Escalations
  • 24/7 monitoring
  • Support for Azure
  • Business & Enterprise Plans
  • Office 365 Support
  • Sharepoint Support

Retained technical services key features

From £600*

  • Guaranteed Service Levels
  • Often used for 24/7 out of hours cover
  • Perfect for complementing internal skills
  • Great for holiday cover
  • Time used in 10 minute increments
  • Often used for project delivery
  • Purchased time never expires
  • No fixed monthly costs
  • Only top up when required

Break Fix / on demand key features

From £75*

  • Often used by micro or start ups
  • Best for companies with very basic technology
  • No upfront costs
  • No fixed monthly costs
  • No ongoing costs
  • No pre-agreed service levels
  • No commitment (by either party)
  • Pay as you use

*All prices quoted are plus VAT. Managed Services are billed on a per machine, per month basis. RTS is based on a block of 8 hours with basic SLAs. Break Fix is based on 1 hour’s labour. Please contact us for a detailed proposal based on your business. We would love to talk to you.

What are Managed IT Services? 

Managed IT services let you offload specific IT operations to a service provider, known in the tech world as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.

Managed services providers can offer services such as alerts, security, patch management, data backup and recovery for different client devices e.g. desktops, notebooks, servers, storage systems, networks and applications. Offloading routine infrastructure management to your experienced managed services professional lets you concentrate on running your business, with fewer interruptions due to IT issues.

Benefits of Working with IT Champion in Exmouth 

IT Support in Exmouth  

IT Champion’s Exmouth Support Team is very proud to be acknowledged for offering some of the best remote IT and technical support in the region.  

Covering the entire Exmouth area from our Exeter offices, IT Champion can provide almost immediate remote support for your business, as well as on-site help within under an hour.  

We know that choosing the right Exmouth IT support company can be difficult because there are so many competing IT companies to choose from. But how many of our competitors have been ranked as one of the fastest growing companies in the South West? IT Champion’s specialist technicians are key players in the industry and we pride ourselves in our ability to offer a winning service for our clients. 

Zero Risk Guarantee for Exmouth Businesses

With most other local IT support companies, if you’re unhappy with your service all you can do is complain. At IT Champion we do things differently. Our team are so confident that you’ll be happy with our support that we’re willing to put our money where our mouth is. If you’re not satisfied with the work carried out by us within the first three months of IT Champion supporting your systems, we will give you all of your money back. How many other Exmouth IT support companies are willing to offer you such a powerful guarantee?  

Most IT companies in Devon won’t offer any guarantees at all; making the IT Champion Zero Risk Guarantee one of the best remote repair and on-site managed computer services in the industry. As testament to our business, we haven’t lost a single Managed Services client since we started offering our Zero Risk Guarantee many years ago.    

Fast Responses for Exmouth Support Requests 

IT Champion IT Support Exmouth is aware that no single client is the same and every business works in its own unique way. That’s why we offer multiple streamlined methods for our clients to request IT Support.

The first method we use is a dedicated support telephone number which will connect you to a Microsoft Certified IT Support Engineer Technician instantly. This number has no call waiting or telephone answering machines. When you call us, you will go straight through to a consultant on our Exmouth team and if you need a repair carried out, our team of technicians will be more than happy to assist.

Our second option – and our preferred method for requesting IT Support – is the IT Champion Client Portal and Ticket System. Whether you want to submit and track a repair support request, view account information or check the progress of an on-going project, you can do all of this via your own Online Client Portal. With this intuitive system, receiving expert IT support in the Exmouth area has never been easier.    

Trusted Technicians 

IT Champion is currently offering a Free No Obligation Network & Security Evaluation and a Second Opinion Service for Exmouth businesses. Call one of our technicians now to see how you can improve on your current IT system and save money. We guarantee that you won’t experience managed IT support like ours from any other IT support company in Devon.

When breaking down IT Champion’s vision for its Exmouth clients, it’s easy to see what makes us so successful. Firstly, IT Champion seeks to be Devon’s most customer-centric company – not just in the IT industry, but in every industry in the county. We recognise that putting the customer first is a vitally important part of providing the best possible level of support. IT Champion make it easier than ever to connect with talented and skilled consultants who’ll be ready to assist in any way they can.

Secondly, IT Champion pride ourselves in providing the fastest response rates in the region for client demands. Every minute that your systems are down your company loses money. A company with a turnover of £1 Million that has just 10 employees is set to lose £30,000 – £50,000 if their server goes down for just two days. Downtime results in a loss of productivity, affecting your ability to achieve your expected turnover, and this doesn’t even factor in IT support costs, hardware and data recovery costs. At IT Champion we have made it our top priority to ensure problems like this do not occur. Using our advanced remote 24hr Proactive Network Monitoring we are able to mitigate all potential risks, carry out repairs and resolve critical technical support issues before they become a major issue. We are confident this is something other Exmouth IT support companies do not offer.  

IT Support

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Microsoft Cloud

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Our Expertise

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