A Fresh Approach to IT Support in Plymouth

The IT Champion IT Support Plymouth team are very proud to be acknowledged for offering some of the best IT Support and Technical Support in the industry.  As the fastest growing IT company in the region, we offer services to Devon and beyond with lightning quick response rates.

Getting the support that you pay for quickly is vital to the every day running of your business, and we’re here to provide you with outsourced IT expertise that save you time, money and resources. We understand that changing IT provider can seem like a painful process, but the increased productivity your organisation can see from successful outsourced IT support & services are worth changing for.

Managed IT Services

With Managed IT Services, it’s time to stop worrying about technology; that becomes our job. You pay a single monthly fee for support and we become your IT Department. Our completely unlimited support means you and your team can use us as much as needed.

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Cloud Support

We are specialists in Office 365 consultancy and migrations, SharePoint development, Intranets and Azure deployments. Find out how we can help you empower your business with Microsoft Cloud.

 

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Retained Technical Services

Support + Retained Technical Services (RTS) is where you purchase our time in advance and in return get guaranteed service levels and access to our skilled and qualified people when you need them.

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Break Fix / On Demand 

Commonly known as Break Fix, on demand or ad-hoc support, companies simply call an IT support provider as and when they need help or advice. There are no upfront costs and no fixed reoccurring charges.

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Managed Service key features

From £12.50*

  • Absolutely unlimited support and maintenance
  • Absolutely unlimited advice and guidance
  • Instant
  • Industry leading support
  • Unlimited 3rd party management
  • 24/7 monitoring and altering
  • Partner focused account management
  • Business continuity design and management
  • Fully backed by the region's only Zero Risk Guarantee

Cloud Support Key Features

From £1.50*

  • Unlimited Telephone Support
  • Lightning Fast Response
  • Managed Microsoft Escalations
  • 24/7 monitoring
  • Support for Azure
  • Business & Enterprise Plans
  • Office 365 Support
  • Sharepoint Support

Retained technical services key features

From £600*

  • Guaranteed Service Levels
  • Often used for 24/7 out of hours cover
  • Perfect for complementing internal skills
  • Great for holiday cover
  • Time used in 10 minute increments
  • Often used for project delivery
  • Purchased time never expires
  • No fixed monthly costs
  • Only top up when required

Break Fix / on demand key features

From £75*

  • Often used by micro or start ups
  • Best for companies with very basic technology
  • No upfront costs
  • No fixed monthly costs
  • No ongoing costs
  • No pre-agreed service levels
  • No commitment (by either party)
  • Pay as you use

*All prices quoted are plus VAT. Managed Services are billed on a per machine, per month basis. RTS is based on a block of 8 hours with basic SLAs. Break Fix is based on 1 hour’s labour. Please contact us for a detailed proposal based on your business. We would love to talk to you.

What are Managed IT Services? 

Managed IT services let you offload specific IT operations to a service provider, known in the tech world as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.

Managed services providers can offer services such as alerts, security, patch management, data backup and recovery for different client devices e.g. desktops, notebooks, servers, storage systems, networks and applications. Offloading routine infrastructure management to your experienced managed services professional lets you concentrate on running your business, with fewer interruptions due to IT issues.

Benefits of Working with IT Champion in Plymouth

We provide small and medium sized businesses in Plymouth with unlimited computer support, maintenance and guidance from just a few pence per day.

That includes taking problem ownership and worry away from the business and ensuring key items such as security and disaster recovery are managed, not overlooked and that our clients are fully protected.

IT Support Plymouth Business Challenges

A large proportion of the clients who call the IT Champion IT Support Plymouth team are looking for IT Champion to help resolve IT Support issues, most are on-going issues their current IT Support provider have failed to resolve or repair. The technical support staff at IT Champion Plymouth have a vast wealth of experience in resolving the common issues your business faces. Common issues include IT Support Issues, Data recovery, Security Risks, Internet issues, email issues and Remote Working problems. These are all very common issues which we resolve and repair every day yet some Plymouth IT Support companies fail to deliver these solutions for their client’s system in an effective way.

What makes the IT Champion IT Support Plymouth team different is their ability to identify company ‘pain points’ and provide solutions to quickly resolve and repair these issues in your system. The Plymouth IT Support team at IT Champion are some of the most highly trained staff in the country, together with the knowledge of your systems you’ll soon find those on-going issues are no longer a problem. Regardless of your business needs, basic or complex, IT Champion IT Support Plymouth can help you eliminate your ‘Pain Points’ Whether you need to build your IT network from the ground up, are ready to refresh your existing network, or just need IT support, IT Champion IT Support Plymouth can help you.

IT Support Plymouth Service Contracts

IT Champion IT Support Plymouth offers a complete IT support package at a fixed cost, making expenses more predictable. Our IT Support Plymouth office customise their support packages to meet Plymouth companies IT Support specific needs. These tailor made packages provide IT Support and Managed IT Services your business needs. As a business owner you can rest assured that with one of our packages your systems will run smoothly. As well as offering a critical blend of managed IT Services the IT Support Plymouth office has the necessary depth and breadth of experience with current and emerging technologies to help your business successfully implement your IT projects and IT Solutions. Exposure to numerous industries and technologies not only assist us in understanding your business challenges but allows us to identify new opportunities. With a focus on creating client value and building long term trusted relationships within the Plymouth area, the IT Champion IT Support Plymouth team have been the number one Plymouth IT Support company choice for implementing hundreds of IT projects over the past several years.

IT Project Delivery from IT Support Plymouth Engineers

From simple Windows Server 2003 migrations to more complex network refresh projects and end-to-end network architecture designs, the IT Support Plymouth team have the skills and experience to help your company succeed. IT Champion engineers have years of experience and are qualified to the highest standards enabling IT Champion IT Support Plymouth to always deliver a system that’s on time and within budget. The key to IT Project Delivery is being able to offer IT Support packages once the project is complete to maintain the new systems which have been installed. IT Champion IT Support Plymouth continually delivers these packages and have had great success in helping Plymouth based companies achieve business technology stability and growth. That said you don’t just have to take our word for it, the IT Champion IT Support Plymouth team have many client IT Support testimonials proving that the our IT Support Plymouth team are the best for Plymouth IT Support. You’ll be satisfied with the help you receive from your technician – we guarantee it!

IT Champion IT Support Plymouth were recognised as being among the very best managed IT Support providers in in Devon for our focus on providing the very best IT Solutions and the commitment we show to our customer to provide the very best Plymouth IT Support.

Our Staff at IT Champion IT Support Plymouth pride themselves on delivering top quality IT Support packages, managed IT Services and system server support. Setting themselves apart from other Plymouth IT Support through dedication to excellent customer service and the highest levels of training and qualifications they strive to not only provide you with the best IT Support in Plymouth but the best IT Support in the in the South West. Ring a consultant today to find out more!

IT Support Plymouth IT Support Response times

Technology is a necessity in today’s economy; it has become critical to every businesses success. Not every business has the time or knowledge to maintain their IT systems themselves. Great News! The IT Champion IT Support Plymouth team will take care of all your IT Support needs. You don’t need to be an IT Support expert; you don’t need an in-house IT department. All you need is the IT Support Plymouth team, a trained IT Champion technician and a managed Technical support package that fits your individual requirements, and then IT Support Plymouth will take care of the rest.

Unlimited IT Support Plymouth Vendor (3rd party Software) Management

One of the biggest complaints we hear is I’m tired of having to ring different companies to sort out different problems. At IT Champion IT Support Plymouth our team is taking away that hassle from our clients. A technician here would go one step further than our competitors and step in for you. No need for you to try and figure out which company needs to be rung for which issue, our Plymouth IT Support team will become your single point of contact for all issues. We will manage every vendor supported software package and hardware component on your network. Any issue and IT Champion IT Support Plymouth we can liaise with your vendors on your behalf, leaving you time to focus on running your business. In 2013 over 35% of all support requests raised with IT Champion IT Support Plymouth required contact with other technology vendors. Unlike other Plymouth IT Support Companies who would charge for this extra service, it is included in the fixed monthly fee of your support contract.

Call us today to chat with a technician and learn more about how we can improve your system, conduct any repair and manage your IT support!

IT Support

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Microsoft Cloud

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Our Expertise

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