Whether you are a Plymouth based business looking to find an IT partner to outsource your IT Support to or are looking to add to your existing IT Teams capacity, we can help.
We are a South West based, 25+ strong team of professionals who love what we do. We are growing, investing in our people, and dedicated to being the best Managed IT Support Provider.
Discover what we do differently:
We offer comprehensive and competitive Managed IT Support plans that include an open and transparent approach and has the region’s only Zero Risk Guarantee.
We are the Managed IT Support partner with the technical skills and expertise to help your organisation maximise technology to improve how you work. You will be partnering with an IT Support provider with a firm focus on the future.
Our Microsoft Modern Workplaces set new standards in moulding what defines a modern workplace, enhanced by our in-house Cyber Security team, which means you can be confident that you are in capable hands.
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Selection of Devon organisations that trust our IT Support services
Fully managed IT support and guidance for small to medium-sized businesses based in Plymouth
Unlimited
on-site bolt-on
from £9.50 per computer per month
Our unlimited on-site bold-on provides peace of mind that if you need us on-site, in an emergency, or we need to repair, or replace, any computers covered with us, it’s included in your plan.
Microsoft Surface device
from £29.50 per computer per month
With our Surface as a service, Support+ customers can lease a Microsoft Surface device, over three years. The price quoted is based on Surface Laptop 3, 13.5″ i5/8/128 Platinum.
Unlimited 4G internet
from £32.50 per connection per month
Boost your businesses internet speeds, add some resilience to an existing connection or provide secure home worker internet with our fully managed 4G internet connections.
Advanced Microsoft 365 protection
from £3.77 per user per month
Protect and train your team to counter threats aimed at exploiting crucial information held in your Microsoft 365 environment. Includes email and attachment scanning, real-time detection, attack simulator tests and customised cyber training from one of our security analysts. Powered by Microsoft Defender for Office 365 (plan 2).
Advanced device management and protection
from £8.42 per user per month
We combine Windows Intune to provide advanced device management and deployment and Microsoft’s ultra-advanced detect and response security product – Windows Defender for Endpoint.
Benefits of working with IT Champion in Plymouth
Unlimited IT Support in Plymouth
We provide small and medium-sized businesses throughout Plymouth with unlimited IT support, maintenance and guidance at an unbeatable monthly rate.
IT Champion ensure that key items such as security are fully managed and all of our Plymouth client’s computer systems are fully protected.
Tailor-made Plymouth service contracts
IT Champion IT Support Plymouth offer a complete IT support package at a fixed cost, making expenses more predictable and offering your company a more comprehensive range of services. Our Plymouth office customises their support packages to meet your business’s specific needs, so as a business owner you can rest assured that your systems will always be running smoothly. Exposure to numerous industries and technologies has not only assisted us in understanding your business challenges, but has also allowed us to identify new opportunities as well.
Project delivery by certified engineers
From simple Windows Server 2003 migrations to more complex network refresh projects and end-to-end network architecture designs, the IT Support Plymouth team have the skills and experience to help your company succeed. IT Champion engineers have years of experience and are qualified to the highest standards, enabling them to deliver a system that’s on time and within budget. The key to successful IT Project Delivery is being able to offer IT Support packages once the project is complete in order to maintain the new systems which have been installed.
IT Champion IT Support Plymouth continually deliver these packages and have had great success in helping Plymouth based companies achieve stability and growth following the completion of projects. That said, you don’t just have to take our word for it – the IT Champion IT Support Plymouth team have many client testimonials to prove that our IT support is the best in Plymouth.
Unlimited third-party vendor management
One of the biggest complaints we routinely hear is “I’m tired of having to ring different companies to sort out different problems”.
At IT Champion IT Support Plymouth, our team takes this hassle away from our clients. Our technicians go one step further than our competitors and contact vendors on your behalf. No need for you to try and figure out which company needs to be rung for which issue, our Plymouth IT Support team will become your single point of contact for all technical issues. We will manage every vendor-supported software package and hardware component on your network.
In 2013 over 35% of all support requests raised with IT Champion IT Support Plymouth required contact with other technology vendors – so we understand how much time this interaction can take. Unlike other Plymouth IT Support Companies who would charge for this extra service, it is included in the fixed monthly fee of your support contract.
Why work with IT Champion IT Support Plymouth?
Technology is a necessity in today’s economy and it has become critical to every businesses success. But not every business has the time or knowledge to maintain their IT systems themselves. That’s where we come in. The IT Champion Plymouth IT Support team will take care of all your technological needs. You don’t need to be an IT support expert; you don’t need to employ an in-house IT department. All you need is our remote Plymouth team, a trained IT Champion technician and a managed technical support package that fits your individual requirements. IT Support Plymouth will take care of the rest, so you can focus on what really matters to your business.
A large proportion of the clients who call the IT Champion Plymouth support team are looking for IT Champion to help resolve technical issues that their current IT support providers have failed to resolve or repair. Our technical support staff have a vast wealth of experience in resolving the common issues your business faces, such as data recovery, security risks, internet issues, email issues and remote working problems. These are all very common issues that we resolve and repair every day, yet you’ve probably found that other Plymouth IT support companies fail to deliver these solutions for their client’s systems.
What makes the IT Champion Plymouth IT Support team different from our competitors is our ability to identify company ‘pain points’ and provide solutions to quickly resolve and repair these issues. The Plymouth IT Support team at IT Champion are some of the most highly trained staff in the country. You’ll soon find that our remote Plymouth technicians and onsite engineers can resolve ongoing issues and improve your business productivity fast. Whether you need to build your IT network from the ground up or you simply wish to refresh your existing network, IT Champion IT Support Plymouth can help.
Contact IT Champion
Call us today to chat with one of our expert technicians and learn more about how we can improve your system, conduct repairs and manage your IT support.
We know it’s all about trust
Zero-risk guarantee
We are the region’s only managed IT support provider to offer a zero-risk guarantee.
We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.
We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.
60 second challenge
We work hard to ensure that one of our front line team is available in under a minute.
On average, our front line team answer calls in under 36 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.
If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.
Award-winning
We are exceptionally proud to have won awards locally, regionally and from within our industry.
Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.
Our fresh approach
From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.
We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.