Looking to find a Torquay based IT partner to outsource your IT Support to or looking to add to your existing IT Team capacity, we can help.
We are an Exeter based, 25+ strong team of professionals who love what we do. We are growing, investing in our people, and dedicated to being the best Managed IT Support Provider.
Discover what we do differently:
We offer comprehensive and competitive Managed IT Support plans that include an open and transparent approach and has the region’s only Zero Risk Guarantee.
We are the Managed IT Support partner with the technical skills and expertise to help your organisation maximise technology to improve how you work. You will be partnering with an IT Support provider with a firm focus on the future.
Our Microsoft Modern Workplaces set new standards in moulding what defines a modern workplace, enhanced by our in-house Cyber Security team, which means you can be confident that you are in capable hands.
Request a call back
Selection of organisations that trust our IT Support services
Fully managed IT support and guidance for small to medium-sized businesses based in Torquay
Benefits of working with IT Champion in Torquay
IT support in Torquay
IT Champion provides small to medium organisations based in Torquay with unlimited computer support, guidance and maintenance.
Our certified technicians are on hand 24/7 to deliver award-winning IT support which provides security and assurance, ensuring that key items such as cyber security and disaster recovery are managed correctly.
Pick the right IT support partner for your organisation – we offer a proactive approach to IT support, with industry-leading engineers and a zero-risk guarantee.
Torquay support requests
We recognise that all of our clients have specific needs and IT requirements. We offer multiple ways for Torquay businesses to request our IT support.
We have a dedicated telephone number so you can talk with a Microsoft Certified IT Support engineer or technician instantly. There’s no call waiting or telephone answering machines; you go straight through to a consultant on our Torquay team. Whenever you need a repair carried out, one of our technicians will be on hand to assist.
The IT Champion Client Portal and Ticket System means you can view account information, download monitoring reports or check on the progress of an ongoing project. The portal is simple to use and helps resolve technical issues fast.
Customer-focused IT support
IT Champion strive to be the most customer-focused company in the South West.
We recognise that working toward the same aims as our clients is vital to delivering the best possible results – we make it as easy as possible to connect to one of our certified IT technicians.
Every minute that IT systems are down your company is losing money – through a loss of productivity, IT support, hardware or data recovery costs. That’s why IT Champion’s Torquay support team make it their top priority to ensure that problems such as downtime do not occur on our watch. Our advanced remote 24hr proactive network monitoring can mitigate potential risks, carry out repairs and resolve critical technical support issues before they are a problem. This system is unique to IT Champion’s Torquay IT support team, which other Torquay IT providers do not offer.
Email management for smart businesses
Emails are undoubtedly an essential part of communication for modern businesses.
Emails have become a breeding ground for fraud, unsolicited advertisements and malicious network attacks. Our remote Torquay support team understand the devastating effects that opening these malicious emails can have on your IT systems. We offer IT Champion Email Management, a complete system solution that protects your organisation against email attacks or data issues.
We also offer Anti-Spam and Antivirus protection as part of our managed IT support packages. Automatic updates will provide you with 24/7 Anti-Spam accuracy and reporting, as well as a complete email continuity solution. If your mail server goes offline due to an internet outage, our Email Management systems will store them in a secure data centre, meaning you’ll never lose an email again.
Unbeatable IT support in Torquay
Our combination of fast response times, email management and highly trained engineers make us Torquay’s leading IT Support company.
When you opt to work with us, we’ll increase your business productivity by reducing your downtime and the associated IT costs. Call an IT Champion consultant today and ask for a FREE Network and Security Evaluation.
Unlimited
on-site bolt-on
from £9.50 per computer per month
Our unlimited on-site bold-on provides peace of mind that if you need us on-site, in an emergency, or we need to repair, or replace, any computers covered with us, it’s included in your plan.
Microsoft Surface device
from £29.50 per computer per month
With our Surface as a service, Support+ customers can lease a Microsoft Surface device, over three years. The price quoted is based on Surface Laptop 3, 13.5″ i5/8/128 Platinum.
Unlimited 4G internet
from £32.50 per connection per month
Boost your businesses internet speeds, add some resilience to an existing connection or provide secure home worker internet with our fully managed 4G internet connections.
Advanced Microsoft 365 protection
from £3.77 per user per month
Protect and train your team to counter threats aimed at exploiting crucial information held in your Microsoft 365 environment. Includes email and attachment scanning, real-time detection, attack simulator tests and customised cyber training from one of our security analysts. Powered by Microsoft Defender for Office 365 (plan 2).
Advanced device management and protection
from £8.42 per user per month
We combine Windows Intune to provide advanced device management and deployment and Microsoft’s ultra-advanced detect and response security product – Windows Defender for Endpoint.
We know it’s all about trust
Zero-risk guarantee
We are the region’s only managed IT support provider to offer a zero-risk guarantee.
We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.
We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.
60 second challenge
We work hard to ensure that one of our front line team is available in under a minute.
On average, our front line team answer calls in under 15 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.
If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.
Award-winning
We are exceptionally proud to have won awards locally, regionally and from within our industry.
Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.
Our fresh approach
From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.
We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.