A Fresh Approach to IT Support in Barnstaple

The IT Champion IT Support Barnstaple team are very proud to be acknowledged for offering some of the best IT Support and Technical Support in the industry.  As the fastest growing IT company in the region, we offer services to Devon and beyond with lightning quick response rates.

Getting the support that you pay for quickly is vital to the every day running of your business, and we’re here to provide you with outsourced IT expertise that save you time, money and resources. We understand that changing IT provider can seem like a painful process, but the increased productivity your organisation can see from successful outsourced IT support & services are worth changing for.

Managed IT Services

With Managed IT Services, it’s time to stop worrying about technology; that becomes our job. You pay a single monthly fee for support and we become your IT Department. Our completely unlimited support means you and your team can use us as much as needed.

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Cloud Support

We are specialists in Office 365 consultancy and migrations, SharePoint development, Intranets and Azure deployments. Find out how we can help you empower your business with Microsoft Cloud.

 

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Retained Technical Services

Support + Retained Technical Services (RTS) is where you purchase our time in advance and in return get guaranteed service levels and access to our skilled and qualified people when you need them.

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Break Fix / On Demand 

Commonly known as Break Fix, on demand or ad-hoc support, companies simply call an IT support provider as and when they need help or advice. There are no upfront costs and no fixed reoccurring charges.

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Managed Service key features

From £12.50*

  • Absolutely unlimited support and maintenance
  • Absolutely unlimited advice and guidance
  • Instant
  • Industry leading support
  • Unlimited 3rd party management
  • 24/7 monitoring and altering
  • Partner focused account management
  • Business continuity design and management
  • Fully backed by the region's only Zero Risk Guarantee

Cloud Support Key Features

From £1.50*

  • Unlimited Telephone Support
  • Lightning Fast Response
  • Managed Microsoft Escalations
  • 24/7 monitoring
  • Support for Azure
  • Business & Enterprise Plans
  • Office 365 Support
  • Sharepoint Support

Retained technical services key features

From £600*

  • Guaranteed Service Levels
  • Often used for 24/7 out of hours cover
  • Perfect for complementing internal skills
  • Great for holiday cover
  • Time used in 10 minute increments
  • Often used for project delivery
  • Purchased time never expires
  • No fixed monthly costs
  • Only top up when required

Break Fix / on demand key features

From £75*

  • Often used by micro or start ups
  • Best for companies with very basic technology
  • No upfront costs
  • No fixed monthly costs
  • No ongoing costs
  • No pre-agreed service levels
  • No commitment (by either party)
  • Pay as you use

*All prices quoted are plus VAT. Managed Services are billed on a per machine, per month basis. RTS is based on a block of 8 hours with basic SLAs. Break Fix is based on 1 hour’s labour. Please contact us for a detailed proposal based on your business. We would love to talk to you.

What are Managed IT Services? 

Managed IT services let you offload specific IT operations to a service provider, known in the tech world as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.

Managed services providers can offer services such as alerts, security, patch management, data backup and recovery for different client devices e.g. desktops, notebooks, servers, storage systems, networks and applications. Offloading routine infrastructure management to your experienced managed services professional lets you concentrate on running your business, with fewer interruptions due to IT issues.

Benefits of Working with IT Champion in Barnstaple 

We provide small and medium sized businesses in Barnstaple with unlimited computer support, maintenance and guidance from just a few pence per day.

That includes taking problem ownership and worry away from the business and ensuring key items such as security and disaster recovery are managed, and that our clients are fully protected.

IT Champion, providing IT Support and Consultancy to Barnstaple, know choosing the right IT Support Company can be hard as there are many to choose from, but, how many IT Support provide truly unlimited managed IT Support? Perhaps just one: IT Champion IT Support Barnstaple. The IT Support Barnstaple Team are key players in the IT Support industry offering winning service from a skilled consultant through its tailor made IT Support contracts.

IT Support Barnstaple Satisfaction Guarantee

With other Barnstaple IT Support companies if you’re unhappy all you can do is complain. At IT Champion IT Support Barnstaple our team are so confident that you’ll be happy with our service that if you’re not satisfied with the work we carried out by a skilled consultant out within the first three months of supporting your system we will give you all your money back. How many other Barnstaple IT Support companies are willing to offer you such a powerful guarantee? Most IT Support companies in the Devon won’t offer any guarantees at all. The IT Champion IT Support Barnstaple team offer the best remote repair and on-site managed computer services in the industry.

IT Support Barnstaple Support Requests

IT Champion IT Support Barnstaple is aware that not every one of its clients is the same and work in different ways. That’s why we offer multiple ways for clients to request IT Support, more than most other Barnstaple IT Support Companies. The first method is a dedicated support telephone number which will connect you to a Microsoft Certified IT Support Engineer Technician instantly. This number has no call waiting or telephone answering machines; you go straight through to a consultant on the IT Support Barnstaple team. If you need a repair carried out, this team will be more than happy to assist. The second option and our preferred method for requesting Barnstaple IT Support is the IT Champion Client Portal and ticket system. Whether you want to submit and track a repair support request, view account or financial information, download monitoring reports or check the progress of an on-going project you can do it all via your own online client portal. With this intuitive system, working with IT Champion IT Support Barnstaple is easier than ever.

IT Champion IT Support Barnstaple is currently offering a Free No Obligation Network and Security evaluation. Call us and speak to a technician now to see how you can improve on your current Barnstaple IT system and save money. We guarantee that you will never have experienced managed IT support like it.

As a trusted Barnstaple IT Support company the team at IT Champion has developed a unique vision and mission which led to it being regarded as one of the top IT system providers. When breaking down IT Champion IT Support Barnstaple’s vision it is very easy to see what makes it so successful. Firstly IT Champion seeks to be the Devon’s most customer focused company, not just in their industry but in every industry in Devon. We know this is something which is vitally important and is something which is often overlooked or thought of second after profit by most Barnstaple IT Support Companies, but you’ll easily connect with a talented and skilled consultant who’ll be ready to assist in any way they can.

The next important factor contributing to the achievements of the IT Support Barnstaple office is providing the fastest response times to client demands. Every minute that your systems are down your company loses money. For example a company with a turnover of £1 Million that has just 10 employees is set to lose £30,000 – £50,000 if their server goes down for just two days. This is through a loss of productivity, affecting your ability to achieve your expected turnover, and this doesn’t even factor in IT Support costs, hardware and data recovery costs. At IT Champion IT Support Barnstaple we have made it our top priority to ensure problems like this do not happen. Through our advanced remote 24hr Proactive Network Monitoring unique to IT Champion IT Support Barnstaple we are able to mitigate all potential risks, carry out a repair and resolve critical technical support issues before they become a major problem something other Barnstaple IT Support providers don’t offer.

IT Support Barnstaple Email Management

In business today Email is a primary method of communication, from queries to invoicing to incoming orders, it is an essential part of any business. In recent years Email has become the perfect breeding ground for fraud, unsolicited advertisements, and malicious network attacks. Our IT Support Barnstaple team know the devastating effects opening one malicious email can have on a business. In 2013, over 60% of all email sent was spam! Our IT Support team offer IT Champion Email management – a complete system solution against email security and data issues. Our IT Support Barnstaple team offer Anti-Spam and Antivirus protection as part of the package helping you protect your businesses productivity from wasted time spent by users filtering unwanted emails. With automatic updates you receive 24/7 Antis-Spam accuracy and reporting. Part of our security suite package is a complete email continuity solution. If your mail server goes offline due to an internet outage or simple server restart, any mail sent to you during this time period would be returned to the sender, leading to you losing critical emails. Here at IT Champion IT Support Barnstaple our Email Management systems will store you critical email in a secure data centre allowing you to view and respond to email even when your server is offline. You will never lose an email again with our remote IT Support team behind you.

The combination of response times, vendor management and highly trained remote or on-site engineers means IT Champion IT Support Barnstaple will resolve your IT system issues quicker than any other Barnstaple IT Support company, increasing your productivity and reducing your downtime and costs. To take advantage of all that IT Champion IT Support has to offer call now, chat to a technician, and receive a Free Network and Security Evaluation before it’s too late.

IT Support

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Microsoft Cloud

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Our Expertise

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