IT Support, London
IT Champion is a 30+ strong team of professionals who manage the IT for hundreds of organisations across London and the South West.
A fresh approach to IT support and expertise starts with:
Looking to find an IT partner to outsource your IT support to or looking to add to your existing IT team capacity – we can help.
Discover what we do differently
Our dedicated IT support teams have the technical skills and expertise to help your organisation maximise technology to improve how you work. If you require managed IT support around London (or wider afield) we can support your business technology needs.
We are a national provider of managed IT support services with an open, transparent approach and a Zero Risk Guarantee.
We know that choosing the right IT provider can be daunting. To eliminate the stress and uncertainty of hiring a competent IT support company, we have decided to offer our clients this ZERO RISK guarantee on all our Managed IT Services packages – If you do not see satisfactory results within 90 days, we will give you your money back.
You will be partnering with an IT support provider who has a firm focus on the future.
Our Modern Workplaces set new standards in moulding what defines a modern workplace, enhanced by our in-house Cyber Security team, which means you can be confident that you are in capable hands.
Transform your business with expert IT solutions. Enquire now.
Selection of organisations that trust our IT Support services
We offer dedicated, award-winning, easy-to-access, simple-to-understand,
home of the ‘zero-risk guarantee’, managed IT support services.
Interested in finding out more about our IT support services, why not talk to one of our experts?
Give us a call 020 4551 1585 or email hello@it-champion.co.uk
Support+
Our flagship support plan includes:
- Unlimited telephone and remote support, maintenance, and administration
- Unlimited third-party interaction
- Unlimited advice and guidance
- Extended support: 7.30 am to 6.30 pm Monday to Friday excluding bank holidays
- Monthly cyber security awareness training and cyber security advice and guidance
- 60 second challenge, agreement flex and new starter induction initiatives
- Zero-risk guarantee: satisfactory results within 90 days or we will give you your money back
Support+ and cyber security
Our flagship support plan plus cutting-edge cyber security includes:
- Unlimited telephone and remote support, maintenance, and administration
- Unlimited third-party interaction
- Unlimited advice and guidance
- Extended support: 7.30 am to 6.30 pm Monday to Friday excluding bank holidays
- Monthly cyber security awareness training and cyber security advice and guidance
- 60 second challenge, agreement flex and new starter induction initiatives
- Zero-risk guarantee: satisfactory results within 90 days or we will give you your money back
- SIEM for a Microsoft Ecosystem
Happy to get an email quote?
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We will email you back with a quote based on the information you give us – NO hard sales pitch, just honest pricing.
Fully managed IT support and guidance for small to medium-sized businesses based in and around greater London
An overview of what comes with our Support+ plans
Selection of our products and services
SIEM for Microsoft
from £4.95 per user per month
Security information and event management (SIEM) for Microsoft ecosystem offers next-generation security operations with cloud and AI monitored SIEM platform that is powered by Sentinel, Microsoft’s own, enterprise-level security platform and which is fed real-time data from an organisation Microsoft ecosystem.
Book a FREE workplace discovery session
Every organisation should get the most out
of its IT investment.
Occasionally you can feel that your IT could work more efficiently, or decide you need a second opinion. Our workplace discovery session explores how you work, understands the technology you use and identifies any challenges or pain points you may have. One of our senior consultants will produce a high-level report identifying opportunities for enhancement, including solutions to consider and beneficial ways of working.
Our partners are among the global leaders in technology, IT networks, and cloud infrastructure.
How to find us
Hear from business owners we support
Gauge our success with the results of our October 2022 customer survey of business owners*.
We asked them to reflect on the last twelve months and tell us about how they see us a trusted IT partner.
Business owners agreed we provide safe and useful digital and data services while ensuring minimal disruption.
The majority of respondents stated they found our our approach to handling front line support highly professional.
The majority of respondents stated our support has saved them money, reduced complexity and enabled growth.
Most of our respondents felt that it was much easier to get expert help and guidance from us.
The majority agreed that they value the IT services we supply to their organisation.
Business owners agreed that we communicated sufficiently with them about new technologies and their benefits.
* October 2022 customer survey: 150 recipients, owners or managers of organisations that take our Support+ managed service plan.
We know it’s all about trust
Zero-risk guarantee
We are the only London and South West managed IT support provider to offer a zero-risk guarantee.
We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.
We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.
60 second challenge
We work hard to ensure that one of our front line team is available in under a minute.
On average, our front line team answer calls in under 36 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.
If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.
Award-winning
We are exceptionally proud to have won awards locally, regionally and from within our industry.
Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.
Our fresh approach
From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.
We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.
