A Fresh Approach to IT Support in Honiton

The IT Champion IT Support Honiton team are very proud to be acknowledged for offering some of the best IT Support and Technical Support in the industry.  As the fastest growing IT company in the region, we offer services to Devon and beyond with lightning quick response rates.

Getting the support that you pay for quickly is vital to the every day running of your business, and we’re here to provide you with outsourced IT expertise that save you time, money and resources. We understand that changing IT provider can seem like a painful process, but the increased productivity your organisation can see from successful outsourced IT support & services are worth changing for.

Managed IT Services

With Managed IT Services, it’s time to stop worrying about technology; that becomes our job. You pay a single monthly fee for support and we become your IT Department. Our completely unlimited support means you and your team can use us as much as needed.

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Cloud Support

We are specialists in Office 365 consultancy and migrations, SharePoint development, Intranets and Azure deployments. Find out how we can help you empower your business with Microsoft Cloud.

 

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Retained Technical Services

Support + Retained Technical Services (RTS) is where you purchase our time in advance and in return get guaranteed service levels and access to our skilled and qualified people when you need them.

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Break Fix / On Demand 

Commonly known as Break Fix, on demand or ad-hoc support, companies simply call an IT support provider as and when they need help or advice. There are no upfront costs and no fixed reoccurring charges.

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Managed Service key features

From £12.50*

  • Absolutely unlimited support and maintenance
  • Absolutely unlimited advice and guidance
  • Instant
  • Industry leading support
  • Unlimited 3rd party management
  • 24/7 monitoring and altering
  • Partner focused account management
  • Business continuity design and management
  • Fully backed by the region's only Zero Risk Guarantee

Cloud Support Key Features

From £1.50*

  • Unlimited Telephone Support
  • Lightning Fast Response
  • Managed Microsoft Escalations
  • 24/7 monitoring
  • Support for Azure
  • Business & Enterprise Plans
  • Office 365 Support
  • Sharepoint Support

Retained technical services key features

From £600*

  • Guaranteed Service Levels
  • Often used for 24/7 out of hours cover
  • Perfect for complementing internal skills
  • Great for holiday cover
  • Time used in 10 minute increments
  • Often used for project delivery
  • Purchased time never expires
  • No fixed monthly costs
  • Only top up when required

Break Fix / on demand key features

From £75*

  • Often used by micro or start ups
  • Best for companies with very basic technology
  • No upfront costs
  • No fixed monthly costs
  • No ongoing costs
  • No pre-agreed service levels
  • No commitment (by either party)
  • Pay as you use

*All prices quoted are plus VAT. Managed Services are billed on a per machine, per month basis. RTS is based on a block of 8 hours with basic SLAs. Break Fix is based on 1 hour’s labour. Please contact us for a detailed proposal based on your business. We would love to talk to you.

What are Managed IT Services? 

Managed IT services let you offload specific IT operations to a service provider, known in the tech world as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.

Managed services providers can offer services such as alerts, security, patch management, data backup and recovery for different client devices e.g. desktops, notebooks, servers, storage systems, networks and applications. Offloading routine infrastructure management to your experienced managed services professional lets you concentrate on running your business, with fewer interruptions due to IT issues.

Benefits of Working with IT Champion in Honiton 

We provide small and medium sized Honiton based businesses with unlimited computer support, maintenance and guidance from just a few pence per day.

That includes taking problem ownership and worry away from the business and ensuring key items such as security and disaster recovery are managed, and that our clients are fully protected.

IT Support Honiton Vendor Management

One of the biggest complaints we hear is “I’m tired of having to ring different companies to sort out different problems.” At IT Champion IT Support Honiton our team is taking away that hassle from our clients, just get in touch with a technician at IT Champion to find out more. We go one step further than our competitors and step in for you. No need for you to try and figure out which company needs to be rung for which issue, our remote Honiton IT Support team will become your single point of contact for all issues. We will manage every vendor supported software package and hardware component on your network. Any issue and IT Champion IT Support Honiton can liaise with your vendors on your behalf, leaving you time to focus on running your business. In 2013 38.1% of all support requests raised with IT Champion IT Support Honiton required contact with other technology vendors. Unlike other Honiton IT Support Companies who would charge for this extra service, it is included in the fixed monthly fee of your managed support contract.

In 2013 our remote Honiton IT Support Team reduced our clients’ IT Support costs by over 80% in the first year. Try our IT Support Cost Calculator to find out how much you could save with a technician on our team.

Over the last couple of years IT Champion IT Support Honiton has seen the changing face of technology and how it affects businesses of all sizes. From new software to advanced hardware many companies can be left with outdated systems due to ever increasing costs of keeping up-to-date. We understand that affording and maintaining technology is a real challenge.

The IT Support Honiton IT Champion Check

Have you ever thought about how your network is really performing? Ever worried if you’re exposed to external system security risks? IT Champion IT Support Honiton can help. We currently offer a Free Microsoft Network and Security evaluation offering you a comprehensive view of your network. We can uncover hidden issues which can develop into big problems leading to downtime. This could cost your business thousands in lost productivity and IT Repair bills. Many Honiton IT Support Companies charge for this service but at IT Champion IT Support Honiton a technician will provide this remote service with No Fee and No Obligation.

IT Support Honiton Managed Backup

Data loss can severely damage a business or even close it. To discover business critical data gone with no method of retrieval is one of the biggest concerns facing businesses of every size. With 21% of businesses experiencing data loss due to events beyond their control, a business’s backup solution is an essential part of their managed IT Systems. IT Champion IT Support Honiton offers the IT Champion Remote Vault. This remote cloud based system which provides your company with a fully automated, fully encrypted backup solution, can give you as a business owner the peace of mind that your business data is safe. You’ll never have to worry about carrying out a repair again! The Honiton IT Support team at IT Champion have highly trained data professional dedicated to ensuring your data is safe from any threats. By letting a technician at IT Champion IT Support Honiton handle your backups you’ll be gaining extra security with your data having 30-100 version backed up offsite helping protect against the issues which follow equipment theft and any malicious acts by disgruntled employees. The Remote Vault is comprised of two elements a local back up box and Remote vault software, making it the most cost effective solution on offer. Being fully automated and monitored by the Honiton IT Support team and data being stored offsite without being physically moved are among the reasons why IT Champion IT Support Honiton offer one of the most secure and reliable backup solutions in the Devon.

Are you an IT Manager?

Whether you’re an IT manager solely taking on the responsibility for maintaining your companies system or you have a dedicated IT Support team, IT Champion IT Support Honiton are here for you. Our personal blend of support services and support tools will add value to your business. Just a quick chat with a consultant here will show you the many ways we can help. At IT Champion IT Support Honiton we have invested in corporate IT Support level tools and equipment, many of which are too expensive for most businesses to afford and maintain, and with our Honiton IT Support team, you don’t have to! We can provide a cost effective service to spread the cost over a large number of devices and clients. You get all the benefits at a fraction of the cost!

At IT Champion IT Support Honiton we understand that there are lots of Honiton IT Support Companies which claim to offer the best service. However, only IT Champion IT Support Honiton has the awards, guarantees and industry leading practices to truly make that claim. Since being awarded the highly coveted Microsoft Partner Status in 2010, IT Champion IT Support Honiton has continued to grow and be acknowledged for its outstanding services. It is clear that IT Champion are still as committed to providing outstanding services as they were from the start.

IT Support Honiton Guarantees

To put your mind at ease further to the awards, here at IT Champion IT Support Honiton we offer our ZERO RISK IT Support Guarantee. We know that no other Honiton IT Support Company offers guarantees on their services like we do. Our dedicated Microsoft Certified Engineers have an extensive background in working with different systems ensuring there is no issue we can’t handle. Should you not see satisfactory results within the first 90 days we will refund your money. With IT Champion IT Support Honiton you will never pay for a service that you don’t get!

Many Honiton IT Support Companies either have inadequate or no insurance cover at all. IT Champion IT Support Honiton has managed to provide its clients with the security of a £1m insurance policy taken out by us on your behalf. No one wants to take unnecessary risks with their business, so rest assured that in the unlikely event that something goes wrong, your system is fully covered in the hands of IT Champion IT Support Honiton.

Since its introduction into the area our Honiton IT Support team have continuously strived to be the best in the industry. With its proactive approach, rather than waiting for an issue to arise, a consultant at IT Champion will use their network monitoring tools to find potential issues and repair them before you even know they existed! IT Champion IT Support Honiton also boast response times over 100 times less than the industry average, at just over 60 seconds in 2013 our clients support request were seen to faster than most DEVON Support Companies!

With technology constantly evolving, reaping the benefits of the latest technology seems to be costing more and more. IT Champion IT Support Honiton has invested for you, so you can gain the benefits at a small percentage of the cost compared to investing in the system yourself. Give us a call and speak to a consultant to find out how we’ll be able to help improve your business practices.

IT Support

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Microsoft Cloud

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