We provide small and medium sized Sidmouth businesses with unlimited computer support, maintenance and guidance from just a few pence per day.
That includes taking problem ownership and worry away from the business and ensuring key items such as your security system and disaster recovery are managed, not overlooked and that our clients are fully protected.
In recent years IT Champion IT Support Sidmouth has invested heavily in the latest technologies to be able to offer remote 24hr Proactive Network Monitoring. This allows our team to allocate a technician and be able to fix a problem before it causes major disruption for your business and even before you know about it. By using this model IT Champion IT Support Sidmouth can significantly reduce our client downtime compared to their previous Sidmouth IT Support Company.
On average our clients experience just under 1 minute of server downtime per month! That’s considerably less time than the industry average. No other Sidmouth IT Support company comes close with minimising client’s downtime.
IT Support Sidmouth Response Times
Here at IT Champion IT Support Sidmouth we have Industry leading response times. In 2012 IT Champion IT Support Sidmouth’s average response time to technical support requests was just under 30 seconds! Clients often ask us how can the dedicated technician respond so fast? The answer is our remote Sidmouth IT Support team allow clients a mixture of methods to report technical support quests. The first method is our dedicated Help desk telephone line. No Answer Machines. No Call Waiting. Just our Microsoft Certified Engineers waiting to help resolve your issue. Alternatively our clients can raise support requests via the IT Champion Client Portal. The Client Portal can become your one stop shop for all queries with IT Champion. Along with submitting your support requests, you can track how the issue is progressing and read updates from our engineers; you can also read your account or financial information, receive updates on an on-going project or repair, or download network monitoring reports. You can choose either method you will still receive the same great managed service from our Sidmouth IT Support team.
IT Champion IT Support Sidmouth is leading the way not only for other Sidmouth IT Support Companies but for IT Support Companies across the Devon, shown leading industry lists. Call IT Champion IT Support Sidmouth and see how their winning IT Support can help you.
IT Champion IT Support Sidmouth is proud to support companies of all sizes across multiple industries within the Sidmouth area. The managed
IT Support packages that our IT Support Sidmouth team offer are personalised to your business so you never get a one size fits all packages unlike other Sidmouth IT Support companies. Your package is tailored exclusively to your needs.
IT Champion Managed Security
With an ever growing amount of external threats to your systems, the importance of having a comprehensive, up to date security solution has never been as important as it is today. Here at IT Champion IT Support Sidmouth we understand the challenges business owner’s face of trying to protect your system network from external threats whilst trying to keep the network available at all times. IT Champion’s Sidmouth IT Support team offer corporate level Cloud Security which integrates with our Proactive Network Monitoring, providing our clients with an all-round security solution to keep your systems safe, being completely managed by us leaves you free to focus on your business. Get in touch and chat with a technician to find out more!
IT Support Sidmouth Satisfaction Guarantee
All Sidmouth IT Support companies will tell you how good they are, but only one of them backs it up with Zero Risk Guarantees. Here at IT Champion IT Support Sidmouth we are so confident that we guarantee your satisfaction! If you don’t see satisfactory results within the first 90 days, we will refund your money. We have never lost a client since we started supplying Managed Service packages many years ago – we know you’ll be thrilled with the service you’ll receive from your consultant.
That’s not the only guarantee we offer here at IT Champion IT Support Sidmouth, we guarantee you a fixed price. We offer fixed price quotations on our projects. This means you can plan your budget and be confident that the project quoted won’t change in price. There are no hidden fees, just one fixed price!
Using our IT Champion Managed Security our client’s networks have never been more secure than when IT Champion IT Support Sidmouth is monitoring and supporting them. At IT Champion our remote Sidmouth IT Support team are currently offering a Free Microsoft Network and Security Evaluation. There is No Fee and No Obligation, we will evaluate where the potential risks are and propose how to reduce and repair any risks currently threatening your systems. Call IT Champion IT Support Sidmouth to see how our tailored packages can help improve your systems productivity and reduce your down time. Our clients on average only experience 57 seconds of downtime per month, an achievement which no other Sidmouth IT Support Company can compete with.
We’re here to take your call – chat to a consultant and get ready to improve your IT system today!
