Whether you are a Sidmouth based business looking to find an IT partner to outsource your IT Support to or are looking to add to your existing IT Teams capacity, we can help.
We are a Devon based, 25+ strong team of professionals who love what we do. We are growing, investing in our people, and dedicated to being the best Managed IT Support Provider.
Discover what we do differently:
We offer comprehensive and competitive Managed IT Support plans that include an open and transparent approach and has the region’s only Zero Risk Guarantee.
We are the Managed IT Support partner with the technical skills and expertise to help your organisation maximise technology to improve how you work. You will be partnering with an IT Support provider with a firm focus on the future.
Our Microsoft Modern Workplaces set new standards in moulding what defines a modern workplace, enhanced by our in-house Cyber Security team, which means you can be confident that you are in capable hands.
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Selection of Devon organisations that trust our IT Support services
Fully managed IT support and guidance for small to medium-sized businesses.
Unlimited
on-site bolt-on
from £9.50 per computer per month
Our unlimited on-site bold-on provides peace of mind that if you need us on-site, in an emergency, or we need to repair, or replace, any computers covered with us, it’s included in your plan.
Microsoft Surface device
from £29.50 per computer per month
With our Surface as a service, Support+ customers can lease a Microsoft Surface device, over three years. The price quoted is based on Surface Laptop 3, 13.5″ i5/8/128 Platinum.
Unlimited 4G internet
from £32.50 per connection per month
Boost your businesses internet speeds, add some resilience to an existing connection or provide secure home worker internet with our fully managed 4G internet connections.
Advanced Microsoft 365 protection
from £3.77 per user per month
Protect and train your team to counter threats aimed at exploiting crucial information held in your Microsoft 365 environment. Includes email and attachment scanning, real-time detection, attack simulator tests and customised cyber training from one of our security analysts. Powered by Microsoft Defender for Office 365 (plan 2).
Advanced device management and protection
from £8.42 per user per month
We combine Windows Intune to provide advanced device management and deployment and Microsoft’s ultra-advanced detect and response security product – Windows Defender for Endpoint.
Benefits of working with IT Champion in Sidmouth
Comprehensive IT Support in Sidmouth
We provide unlimited IT support, maintenance and guidance for small to medium-sized businesses in Sidmouth, for as little as a few pence per day.
This includes taking problem ownership and worry away from the business owners and ensuring that key items such as your security system and disaster recovery are fully managed and protected.
IT Support for Sidmouth businesses
In recent years IT Champion IT Support Sidmouth has invested heavily in the latest technologies to be able to offer remote 24-hour proactive network monitoring for businesses within the area. This allows our team to allocate a technician and be able to fix a problem before it causes major disruption for your business. By using this proactive model, IT Champion IT Support Sidmouth can significantly reduce the potential for downtime and on average our clients experience just under 1 minute of server downtime per month. That’s considerably less time than the industry average! No other Sidmouth IT Support company comes close to our downtime rates or fast response times.
Incredibly fast response times
Here at IT Champion IT Support Sidmouth, we pride ourselves on our industry-leading response times. In 2012, our remote Sidmouth support team’s average response time was just under 30 seconds! Clients often ask us “how do your dedicated technicians respond so fast?” and the answer is simple: by offering our Sidmouth clients multiple methods through which to report technical support requests.
Our first method of requesting support is our dedicated Help Desk Telephone Line. There are no answer machines and no call waiting – just our Microsoft Certified Engineers waiting to help resolve your issue. Alternatively, our clients can raise support requests via the IT Champion Client Portal. The Client Portal can become your one-stop-shop for all queries with IT Champion. Along with submitting your support requests, you can track how the issue is progressing and read updates from our engineers; you can also read your account or financial information, receive updates on ongoing projects or download network monitoring reports. Whichever method you choose, you will still receive the same great managed service from our Sidmouth IT Support team.
IT Champion IT Support Sidmouth is leading the way not only for other Sidmouth IT Support Companies but for IT Support Companies throughout Devon. Call one of our consultants today and see how our winning IT Support can help your business.
Managed Cyber Security for your business
With an ever-growing amount of external threats to your systems, the importance of having a comprehensive, up to date security solution has never been as important as it is today. Here at IT Champion IT Support Sidmouth we understand the challenges business owner’s face in trying to protect their system network from external threats, whilst trying to keep the network available at all times. IT Champion’s Sidmouth IT Support team offer corporate level Cloud Security which integrates with our Proactive Network Monitoring, providing our clients with an all-around security solution to keep your systems safe. This is completely managed by us, leaving you free to focus on your business. Get in touch today and chat with one of our dedicated technicians to find out more.
Our Sidmouth IT Support satisfaction guarantee
All Sidmouth IT Support companies will tell you how good they are, but only one of them can back this up with Zero Risk Guarantees. Here at IT Champion IT Support Sidmouth we are so confident that you’ll be pleased with our service, that if you don’t see satisfactory results within the first 90 days, we will refund your money. We have never lost a client since we started supplying Managed Service packages many years ago and we know you’ll be thrilled with the service you’ll receive from your consultant.
That’s not the only guarantee we offer here at IT Champion IT Support Sidmouth, we also guarantee you a fixed price. We offer fixed price quotations on all our projects, meaning you can plan your budget and be confident that the project quoted won’t change in price.
Free Microsoft network and security Evaluation
Client’s networks have never been more secure than when IT Champion IT Support Sidmouth is monitoring and supporting them. At IT Champion our remote Sidmouth IT Support team are currently offering a Free Microsoft Network and Security Evaluation. There is No Fee and No Obligation, we will simply evaluate where the potential risks are and propose how to reduce and repair any risks currently threatening your systems. Call IT Champion IT Support Sidmouth to see how our tailored packages can help improve your system’s productivity and reduce your downtime. Our clients on average only experience 57 seconds of downtime per month, an achievement that no other Sidmouth IT Support Company can compete with.
Get in Touch
We’re here to take your call. Get in touch with IT Champion today to chat with a consultant and get ready to improve your IT systems.
We know it’s all about trust
Zero-risk guarantee
We are the region’s only managed IT support provider to offer a zero-risk guarantee.
We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.
We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.
60 second challenge
We work hard to ensure that one of our front line team is available in under a minute.
On average, our front line team answer calls in under 36 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.
If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.
Award-winning
We are exceptionally proud to have won awards locally, regionally and from within our industry.
Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.
Our fresh approach
From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.
We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.