Testimonials

Exeter Leukaemia Fund – Migrating data to SharePoint

Exeter Leukaemia Fund logo

It has been a pleasure working with IT Champion, who have remained professional throughout this project.  The migration of data to SharePoint has enabled the team to work more collaboratively, supported remote working and has ensured the storage of information is both accessible easy to manage.  IT Champion have continued to support us beyond the implementation, where any adaptations or training have been required. They have been a delight to work with.

Sam Peacock – Business Manager

Girling Jones – Upgrading and simplifying IT systems and processes

Girling Jones the recruitment agents

We needed to dramatically upgrade and simplify our IT systems and processes and engaged with IT Champion to help. They were fantastic. From the initial deep dive to understand our needs through the implementation process, the team held our hand all the way. Everything ran smoothly to pre-agreed timescales and the team were extremely helpful and polite. Our new system is fantastic and perfect for our current needs. We would highly recommend IT Champion and look forward to partnering with them going forward.

Simon Girling - Director

Blue Marine Foundation – Archiving and migrating data

Blue Marine Foundation

IT Champion has been very customer centric throughout the project. Shaun spoke with me regularly and quickly identified our needs and possible solutions. Shaun worked with team members at every level and had incredible amounts of patience when helping us to migrate our files from personal accounts and storage systems. Shaun even set up a separate account for archived data and kindly migrated everything for us. Additionally, having SharePoint and IT support managed by IT Champion helps to ensure seamless working.

Michaela Moran - Office Manager

Age UK Devon – Implementation of SharePoint and hybrid working

Devon age uk logo

IT Champion took the time to explain our options and provide a clear demonstration so we knew exactly what our new system could look like, and how it would operate.  Unfortunately, Covid-19 forced our planned face-to-face training prior to launch to be conducted virtually and immediately after we closed our office and introduced home working for all office-based staff.  The implementation of SharePoint was very timely as it enabled our staff to access the required files whilst working from home.  IT Champion were on hand to assist with any initial teething problems and have been very supportive ever since.

Sophie Littlewood - Chief Executive

Rotamic Engineering – Server support, migration and pc upgrades

IT Champion have been our IT support since 2014, during this time they have overseen the move of our servers when we moved premises, then migration from the old servers to one server that fitted the business needs, this work was all out of our working hours, so avoiding any disruption. Most recently we have had our PC’s upgraded to Windows 10, this was carried out within our working hours so that users were happy with the migration of the documents & devises, this was also done with the minimalist of disruption. IT Champion offer great a service and I would not hesitate to recommend them to anyone looking for IT support.

Andy Snell - Engineering Director

Hammett Associates – IT project, advice and assistance with specialised software

hammett associates

The whole of the project was carried out in timely and professional manner with very little disruption to the practice.  We received considered advice relating to the hardware and assistance with transfer of specialised software applications. Overall it was a very positive experience and I would not hesitate to recommend IT Champion to anyone who is looking for IT support.

Vineta Cable - Director

Progrow – IT project planning and completion

IT Champion talked and walked us through the project in hand. They advised us of any downtime, which was limited due to proactive communication and likewise, they managed their workload around the operational times of our business. All aspects of their commitment, workload and timing were excellent during this project, cannot fault it! Another quality we perceive as part of their professionalism is in the aftercare and support. Always someone at hand to support any remedial work. This was extremely important to us as a business and should be for any business, highly recommend IT Champion.

Simon Grose - Managing Director

Strata – IT project delivery

After engaging with several local suppliers we chose IT Champion as not only were they competitive on price, but from start to finish the engagement with the company and its staff, along with the service delivered was excellent. Anthony Challice has a wealth of technical experience and knowledge but also the ability to engage and understand a customer’s requirements along with the ability to deliver in an efficient, professional and detailed manner. The end result for us was a successful project completed on time and budget delivering everything we required.

Adrian Smith - Head of Infrastructure and Support

Taylor Lewis – Cyber Security audit and improvements

Taylor Lewis logo

IT Champion are an excellent organisation and have supported us well for a number of years. They are proactive, efficient and take the time to fully understand the needs of our business. Their recommendations on Cyber security have led to a number of well-considered improvements that protect our systems while avoiding any disruption to day to day working.

Steve Foxon - Managing Director

Kingsmead School – IT project delivery

Kingsmead School logo

I have known Kelyan and his technical lead for a number of years and they have always gone the extra mile for us in delivering exactly what we need without breaking the bank. Budget is always a major consideration in any school project and once again the team have come up trumps in providing a lightning-fast infrastructure that is light years away from our previous setup. Their ongoing support to ensure that everything is bedding well has been invaluable and I wouldn’t hesitate in recommending them to colleagues.

Paul Hopkins - Leader of ICT Services

Bridgewater and Taunton College – Server management

We’ve worked with IT Champion for a number of years now, they have always been highly responsive and very helpful.  They were my first choice when looking for someone to advise and assist in rolling out a new RDS solution.  The new RDS provides our students and staff with fast secure remote access using any web browser, which fitted the brief and it is a massive improvement over the old service.

David Foster - Head of IT Services

Simpkins Edwards – IT project delivery

We found IT Champion easy to deal with and they offered us clear proposals for our IT infrastructure going forward. We have also found our new arrangements to flexible, and allow us to grow, with easy scaling up of capacity. We are now well positioned to cope with the changes in the IT world and value the back up and knowledge of IT Champion.

Richard Holt - IT Manager

Metalwork Solutions and Direct Assembly Solutions – Managed IT Support

Metalwork Solutions Ltd & Direct Assembly Solutions Ltd.

As a growing business, for some time we have struggled to fix our own day to day IT issues that would crop up whilst getting ever further confused regarding an overall IT strategy for the business. With IT Champion we now feel like we are a much bigger business, better resourced and with a much stronger technical armoury at our disposal. IT Champion provide confidence and security from the outside, but you feel like they are part of your team, on the inside of your business. It’s the perfect partnership for us.

Adrian Sewell - Managing Director

Exeter Orthodontic Practice – Managed IT Support

I am delighted to recommend IT Champion, they have a helpful, friendly team under the excellent leadership of Matt Phillips and nothing is too much trouble for them. They have taken a genuine interest in finding ways of improving the efficiency of our IT set-up and responding quickly to our questions. Without a doubt the best IT support company I have worked with.

Jon Machell BDS, MSc, FDS, MOrth RCS

Fauna and Flora International – Managed IT Support

We would especially like to thank Tom for responding to the issue and travelling from Devon in what must have been the middle of the night!  FFI very much appreciates the level of support IT Champion provide, and how Tom has gone above and beyond to get FFI working again.

Helpline Ltd – IT project delivery

Helpline logo

It was important to Helpline that our South West Regional Office move went as smoothly as possible due to the nature of our business and having to be able to access our records 24 hours a day in case of an emergency with one of our clients. We had very little downtime and the IT Champion staff went above and beyond what we expected from them to ensure we were up and running within a few hours.

Peter Rank - Accounts Manager

Horizon Consulting Engineers – Server management

Horizon Consulting Engineers logo

IT Champion were quick to attend site and provided us with a variety of solutions which resolved our server issue and improved the efficiency of our IT system. The installation was undertaken with minimal disruption during working hours and all glitches were resolved before the engineer left site.

Meritex International Freight Services – Server management

Meritex logo

IT Champion made the whole process of changing our server very easy. They were on hand to help before, during and after installation; nothing was too much trouble. And this is exactly the service we have come to expect from them and they never let us down. Highly recommended!

Barry Griffiths Consulting Ltd – Managed IT Support

IT Champion are providing an excellent level of service to Barry Griffiths Consulting Ltd.  They have taken time to  understand our requirements and have designed a bespoke system to cater for our needs.  We are very pleased with the way the system functions and the onsite services and help desk are responsive and quick.  We highly recommend IT Champion in all respects.

The Amber Foundation – Managed IT Support

Amber foundation

When first agreeing to use IT Champions’ services, it was somewhat a “leap of faith” on our part. They were a lot smaller then, so we really didn’t know what to expect. However, the move over to ITC was one of the best decisions we as an organisation have made. We have now been with them for many years, and have seen them grow significantly without any reduction in service.

They are professional, polite, knowledgeable…the list goes on. They answer the phone promptly and they deal with every problem immediately. They offer valuable advice and recommendations and are extremely patient. We would have no hesitation at all in recommending IT Champion to other organisations.

Russell Beard - Financial Controller

Recruitment Solutions – IT project delivery

We have just had the new phones and migrated broadband. I would just like to say that your team have been fantastic and spot-on, I know they are busy but they gave me the sense of priority I needed.

Nim Singh - Operations Manager

Mole Avon – Managed IT Support

Mole Avon Country Stores

IT Champion provided a very professional outlook right from the outset when asked to tender for the contract, the service levels throughout have been excellent with no problem too big or small with very swift response levels, internal feedback has been excellent and we are very pleased to be working with IT Champion as a partner at a critical time within the business evolution.

Andrew Stevens

EDP – Managed IT Support

EDP logo

IT Champion have been a true partner to EDP through the implementation and delivery of the RISE contract. Their flexible approach, underpinned by outstanding customer service and true value for money, enables EDP to invest more in the local community.

Charlotte Burrows - Director of Innovation and Growth

Bigwave Marketing – Managed IT Support

Bigwave Marketing has been working with IT Champion for over 4 years now and we have been really happy with the excellent technical support and the professional IT advice they provide for us. Outsourcing our IT support is vital for us so that we can focus on running our business. We are comfortable in the knowledge that we can rely on Matt, Dave and the team for a quick and efficient response to any problems we encounter.

Chris Pike - Group Financial Controller

Awcock Ward Partnership – Managed IT Support

We set up AWP in 2012. One of our first decisions was who to retain as IT consultants. We were recommended IT Champion by another local SME and are happy to say that after three years of working together, we can look back and say it was one of the best decisions we made. We have grown from an initial team of 7 to over 20 engineers and moved office a couple of times. Throughout this time, Matt, Dave and their team have provided excellent IT support to enable us to focus on developing our business.

Rob Ward - Director

Beckworth Financial Advisors – Managed IT Support

IT Champion has provided a very high-level of computer support for some five years and we would happily recommend IT Champion to any company who is not having their IT actively managed.

As a Financial Services Company we rely 100% on having a sound, robust IT infrastructure. We changed to IT Champion because whilst we were receiving reasonable emergency support from our previous IT company, they were merely reacting to faults whereas IT Champion offers hands-on, proactive support.

IT Champion has been active in ensuring our IT infrastructure and software has been kept fully up-to-date so I am delighted to confirm that we rarely encounter many day-to-day problems. IT Champion has been incredibly helpful installing third party software and happily liaising with our scanning software company, our back office database and our ISPN. IT Champion recently installed a new server with expediency and efficiency and they sorted out all of the associated Microsoft software. They also give me support on Apple hardware and software.

Not only would we happily recommend IT Champion to any company, but we would urge companies to consider appointing them if you want IT problems to be a thing of the past.

Jonathan Wadsworth - Director

Canonbury Healthcare – Managed IT Support

We’ve been using IT-Champions for 4+ years to provide additional coverage to our own internal support team.  In that time, they have helped us implement several major IT projects which have improved efficiencies for our company, and helped when we moved building.  The support staff are always helpful and sort any problems out quickly.

DQS Financial Management – Managed IT Support

Ever since we switched our IT servicing contract to IT Champion we have been more than happy with the service and support they have provided, offering both remote and onsite access as needed.

They have guided us through several upgrades following changes within our business and they are always at the end of the phone to help, or available to visit when required, which is essential to know when running a small business. We were nervous when we switched to them as our business relies heavily on our IT systems but we have never looked back and feel they work in partnership with us towards our ultimate business aims.

Chris Dyson - Managing Director
DQS Financial Management

Zero Carbon Future – Managed IT Support

We have worked with IT Champions for 5 years and engaged them to support us from day one. They advised us on the best system for the business and have supported this solution ever since to a very high standard.

The support offered has ranged from a large office move through to the simple day-to-day activities of setting new email addresses and fault finding, all of which have been managed by the team in a timely, professional and friendly manner – everything we have ever needed!

Wheelers – IT project delivery

We’ve found IT Champions wonderfully helpful; their ethos and practice of customer care are second to none.

Desmond Danes, BA MA FCA TEP