We provide small and medium sized Somerset based businesses with unlimited computer support, maintenance and guidance from just a few pence per day.
That includes taking problem ownership and worry away from the business and ensuring key items such as cyber security and disaster recovery are managed, and that our clients are fully protected.
IT Support Somerset Vendor Management
One of the biggest complaints we hear is “I’m tired of having to ring different companies to sort out different problems.” At IT Champion IT Support Somerset, our team is relieving our customers of any worries, just get in touch with a technician at IT Champion to find out more. We go one step further than our competitors and step in for you. We’ll be your one stop shop for advice and maintenance – no need for you to try and figure out which company needs to be rung for which issue, our remote Somerset IT Support team will do the work for you. We will manage every vendor supported software package and hardware component on your network. Any issue and IT Champion IT Support Somerset can save you time and liaise with your vendors on your behalf, leaving you time to focus on running your business. In 2013 38.1% of all support requests raised with IT Champion IT Support Somerset required contact with other technology vendors, so we understand how much time this can take out of your day. Unlike other Somerset IT Support Companies who would charge for this extra service, it is included in the fixed monthly fee of your managed support contract – so no hidden charges.
In 2013 our remote Somerset IT Support Team reduced our clients’ IT Support costs by over 80% in the first year. Try our IT Support Cost Calculator to find out how much time and money you could save with a technician on our team.
Over the last couple of years IT Champion IT Support Somerset has seen the changing face of technology, and how big and small companies faced with anything from new software to advanced hardware can be left with outdated systems due to ever escalating price of keeping on top of things. We understand that affording and maintaining technology is a real challenge, which is why we’re here to help.
Proactive IT Support
When IT Champion started offering IT Support in Somerset it was easy to see that the IT Support within the area was mainly based on waiting for something to go wrong, and then fixing it. This extremely reactive approach was affecting productivity and having an impact of on cost of IT Support. Our remote IT Support Somerset team noticed that when a company’s system failed they were calling their Somerset IT Support provider who would then send a technician to come and fix the problem. This was then followed by sending a bill for the number of hours the IT Support engineer took to sort the repair. This involves a lot downtime of crucial business systems, and means that you have no idea how long the engineer will take to fix something and therefore how much it would cost.
IT Champion IT Support Somerset launched a totally new approach across Somerset and Devon. The aim was to become truly proactive for our clients and see if we could prevent problems from happening rather than waiting for issues to creep in then having to spend hours of IT Support resolving these issues and carrying out a repair. The end result was that 24hour Proactive monitoring and Managed IT Services system was born, changing the way clients see IT Support and revolutionising not only Somerset IT Support but IT Support across the Devon and beyond.
IT Support Somerset Managed Backup
It’s not to be underestimated the effect the data loss can have on a business, often causing severe damage, or closure at worse. To discover business critical data gone with no method of retrieval is one of the biggest concerns facing businesses of every size. With 21% of businesses unexpectedly experiencing data loss due to events they couldn’t help, a business’s backup solution is an essential part of their managed IT Systems. IT Champion IT Support Somerset offers the IT Champion Remote Vault. This remote cloud based system which provides your company with a fully automated, fully encrypted backup solution, can give you as a business owner the peace of mind that your business data is safe. You’ll be pleased to hear that you’ll never have to worry about carrying out a repair yourself again!
The Somerset IT Support team at IT Champion include highly trained data professionals dedicated to ensuring your data is safe from any threats. By letting a technician at IT Champion IT Support Somerset handle your backups you’ll be gaining extra security with your data having 30-100 version backed up offsite helping protect against the issues which follow equipment theft and any malicious acts by disgruntled employees. The Remote Vault is comprised of two sections: a local back up box and Remote vault software, making it the most cost effective solution on offer.
Among the reasons why IT Champion IT Support Somerset offer one of the most secure and reliable backup solutions in the Devon are that being fully automated and monitored by the Somerset IT Support team and data being stored offsite without being physically moved.
Are you an IT Manager?
IT Champion IT Support Somerset offers a complete IT support package at a fixed cost, making expenses more manageable. Our IT Support Somerset office understand that all businesses are unique, so they alter their support packages to meet Somerset companies IT Support specific needs. These special packages provide IT Support and Managed IT Services your business needs. As a business manager, you can rest assured that with one of our packages your systems will run as efficiently as they can.
As well as offering a critical blend of managed IT Services the IT Support Somerset office has the necessary years of experience with current and emerging technologies to help your business successfully implement your IT projects and IT Solutions. Our exposure to numerous industries and technologies not only assist us in understanding your business challenges but allows us to identify new opportunities within them. With a focus on creating client value and building long term trusted relationships within the Somerset area, the IT Champion IT Support Somerset team have been the number one Somerset IT Support company choice for implementing hundreds of IT projects over the past several years.
IT Support Somerset Guarantees
Really setting us aside from the competition, here at IT Champion IT Support Somerset we offer our ZERO RISK IT Support Guarantee. We know that no other Somerset IT Support Company offers guarantees on their services like we do – we’re willing to put our hard earned cash on it! Our dedicated Microsoft Certified Engineers have a lengthy background in working with different systems ensuring there is no issue we can’t cope with. Should you not see satisfactory results within the first 90 days we will refund your money. With IT Champion IT Support Somerset you will never pay for a service that you don’t get!
No one wants to take unnecessary risks with their business, so rest assured that in the unlikely event that something goes wrong, your system is fully safe in the hands of IT Champion IT Support Somerset. You’d be surprised to hear that many Somerset IT Support Companies either have inadequate or no insurance cover at all. IT Champion IT Support Somerset has managed to provide its clients with the security of a £1m insurance policy taken out by us on your behalf.
Since its introduction into the area our Somerset IT Support team have continuously strived to be the best in the industry. With its proactive approach, rather than waiting for an issue to arise, a consultant at IT Champion will use their network monitoring tools to find potential issues and repair them before you even know they existed! IT Champion IT Support Somerset are also proud to say their response times are over 100 times less than the industry average, showing just over 60 seconds in 2013 our clients support request were seen to faster than most South West support companies!
With technology constantly evolving, reaping the benefits of the latest technology seems to be costing more and more. IT Champion IT Support Somerset has invested for you, so you can gain the benefits at a small percentage of the cost compared to investing in the system yourself. Give us a call and speak to a consultant to find out how we’ll be able to help improve your business systems, and save you time and money.