Whether you are a Tiverton based business looking to find an IT partner to outsource your IT Support to or are looking to add to your existing IT Teams capacity, we can help.
We are an Exeter based, 25+ strong team of professionals who love what we do. We are growing, investing in our people, and dedicated to being the best Managed IT Support Provider.
Discover what we do differently:
We offer comprehensive and competitive Managed IT Support plans that include an open and transparent approach and has the region’s only Zero Risk Guarantee.
We are the Managed IT Support partner with the technical skills and expertise to help your organisation maximise technology to improve how you work. You will be partnering with an IT Support provider with a firm focus on the future.
Our Microsoft Modern Workplaces set new standards in moulding what defines a modern workplace, enhanced by our in-house Cyber Security team, which means you can be confident that you are in capable hands.
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Selection of Devon organisations that trust our IT Support services
Fully managed IT support and guidance for small to medium-sized businesses
Unlimited
on-site bolt-on
from £9.50 per computer per month
Our unlimited on-site bold-on provides peace of mind that if you need us on-site, in an emergency, or we need to repair, or replace, any computers covered with us, it’s included in your plan.
Microsoft Surface device
from £29.50 per computer per month
With our Surface as a service, Support+ customers can lease a Microsoft Surface device, over three years. The price quoted is based on Surface Laptop 3, 13.5″ i5/8/128 Platinum.
Unlimited 4G internet
from £32.50 per connection per month
Boost your businesses internet speeds, add some resilience to an existing connection or provide secure home worker internet with our fully managed 4G internet connections.
Advanced Microsoft 365 protection
from £3.77 per user per month
Protect and train your team to counter threats aimed at exploiting crucial information held in your Microsoft 365 environment. Includes email and attachment scanning, real-time detection, attack simulator tests and customised cyber training from one of our security analysts. Powered by Microsoft Defender for Office 365 (plan 2).
Advanced device management and protection
from £8.42 per user per month
We combine Windows Intune to provide advanced device management and deployment and Microsoft’s ultra-advanced detect and response security product – Windows Defender for Endpoint.
Benefits of working with IT Champion in Tiverton
IT Support in Tiverton
IT Champion provide small and medium sized businesses in Tiverton with unlimited computer support, maintenance and guidance from as little as a few pence per day.
Our Tiverton IT Support team are proud to be acknowledged for offering some of the best remote and on-site IT Support and Technical Support in the industry. As well as taking problem ownership for your systems, we ensure that key items such as security & disaster recovery are fully managed and your IT systems are fully protected.
Why choose us over other Tiverton IT Support Providers?
Tiverton has grown in size since the late 1980s when technology started to become widely used in business. So, it’s no surprise that Tiverton’s IT support managed services are increasing too. IT Champion has adapted alongside the industry to be able to offer tailored remote and on-site IT support within the area; meaning that a skilled technician or engineer can be on hand to resolve your IT issues instantly via telephone or onsite within the same day, if necessary.
We know that choosing the right Tiverton IT support company can be hard because there are so many competing companies to choose from. But how many offer IT companies can offer a best in class response time of just 5 seconds? Just one, perhaps: IT Champion IT Support Tiverton.
Call us today to chat with one of our professional consultants and find out more about how we can help your business.
Our IT solutions are proactive not reactive
Our Devon clients are constantly telling us how refreshing our proactive approach to IT support is after their previous Tiverton IT support company had a solely reactive focus. Our remote Tiverton IT Support team have invested heavily in the top IT support tools and developed our internal systems and procedures to become truly proactive. Rather than waiting for a problem to occur with your IT systems, our unique 24hour Proactive Monitoring and Managed IT Services System mitigates problems before they occur – minimising downtime and protecting your systems.
100% satisfaction guarantee for Tiverton businesses
With other Tiverton IT support companies, if you’re unhappy with your service, all you can do is complain. At IT Champion, we do things differently. If you’re not happy with our remote and on-site services within 90 days of us supporting your systems, we will give you all your money back. How many other Tiverton IT providers are willing to offer such a powerful guarantee? That’s why we believe our IT support team offer the best computer services in all of Devon.
Unlimited vendor management
Another key difference in our service offering is that our Tiverton IT support team are able to become your trusted advisor for all technological aspects of your company – including vendor management. We are frequently told by clients “our previous IT support provider told us we needed to call our ISP when our internet went down” or “when the main printer in our office was jammed, it was us that had to call the vendor to get the problem resolved and not the IT support company we were paying”. To combat these concerns, IT Champion IT Support Tiverton provide managed support for every vendor-supported hardware component and software package in your office.
To give an example, if your accountant realises that when running Sage data was corrupt, rather than ringing Sage yourself, you would call one of our IT support technicians and they would then investigate and repair the problem, even calling Sage on your behalf if this was necessary. The difference between IT Champion and other Tiverton IT Support companies is that our consultants will investigate the issue internally and make it a first priority.
Our vendor management service saves time and money; as our key partnerships with companies like Sage and Quick Books provide us quick access to their help desk and minimises the downtime you experience. Very few Tiverton IT Support companies hold this highly regarded status and IT Champion IT Support Tiverton are the only one to offer this as part of your monthly IT Support package.
Get in Touch Today
To take advantage of all that IT Champion has to offer, call a consultant now and receive a Free Network and Security Evaluation. Still not convinced that we are the right IT company for your business needs? Try using our IT Support Cost Calculator to work out how much money your company could save with our remote Tiverton IT support team.
We know it’s all about trust
Zero-risk guarantee
We are the region’s only managed IT support provider to offer a zero-risk guarantee.
We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.
We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.
60 second challenge
We work hard to ensure that one of our front line team is available in under a minute.
On average, our front line team answer calls in under 36 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.
If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.
Award-winning
We are exceptionally proud to have won awards locally, regionally and from within our industry.
Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.
Our fresh approach
From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.
We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.