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A Fresh Approach to IT Support in Tiverton

The IT Champion IT Support Tiverton team are very proud to be acknowledged for offering some of the best IT Support and Technical Support in the industry.  As the fastest growing IT company in the region, we offer services to Devon and beyond with lightning quick response rates.

Getting the support that you pay for quickly is vital to the every day running of your business, and we’re here to provide you with outsourced IT expertise that save you time, money and resources. We understand that changing IT provider can seem like a painful process, but the increased productivity your organisation can see from successful outsourced IT support & services are worth changing for.

Managed IT Services

With Managed IT Services, it’s time to stop worrying about technology; that becomes our job. You pay a single monthly fee for support and we become your IT Department. Our completely unlimited support means you and your team can use us as much as needed.

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Cloud Support

We are specialists in Office 365 consultancy and migrations, SharePoint development, Intranets and Azure deployments. Find out how we can help you empower your business with Microsoft Cloud.

 

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Retained Technical Services

Support + Retained Technical Services (RTS) is where you purchase our time in advance and in return get guaranteed service levels and access to our skilled and qualified people when you need them.

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Break Fix / On Demand 

Commonly known as Break Fix, on demand or ad-hoc support, companies simply call an IT support provider as and when they need help or advice. There are no upfront costs and no fixed reoccurring charges.

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Managed Service key features

From £12.50*

  • Absolutely unlimited support and maintenance
  • Absolutely unlimited advice and guidance
  • Instant
  • Industry leading support
  • Unlimited 3rd party management
  • 24/7 monitoring and altering
  • Partner focused account management
  • Business continuity design and management
  • Fully backed by the region's only Zero Risk Guarantee

Cloud Support Key Features

From £1.50*

  • Unlimited Telephone Support
  • Lightning Fast Response
  • Managed Microsoft Escalations
  • 24/7 monitoring
  • Support for Azure
  • Business & Enterprise Plans
  • Office 365 Support
  • Sharepoint Support

Retained technical services key features

From £600*

  • Guaranteed Service Levels
  • Often used for 24/7 out of hours cover
  • Perfect for complementing internal skills
  • Great for holiday cover
  • Time used in 10 minute increments
  • Often used for project delivery
  • Purchased time never expires
  • No fixed monthly costs
  • Only top up when required

Break Fix / on demand key features

From £75*

  • Often used by micro or start ups
  • Best for companies with very basic technology
  • No upfront costs
  • No fixed monthly costs
  • No ongoing costs
  • No pre-agreed service levels
  • No commitment (by either party)
  • Pay as you use

*All prices quoted are plus VAT. Managed Services are billed on a per machine, per month basis. RTS is based on a block of 8 hours with basic SLAs. Break Fix is based on 1 hour’s labour. Please contact us for a detailed proposal based on your business. We would love to talk to you.

What are Managed IT Services? 

Managed IT services let you offload specific IT operations to a service provider, known in the tech world as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.

Managed services providers can offer services such as alerts, security, patch management, data backup and recovery for different client devices e.g. desktops, notebooks, servers, storage systems, networks and applications. Offloading routine infrastructure management to your experienced managed services professional lets you concentrate on running your business, with fewer interruptions due to IT issues.

Benefits of Working with IT Champion in Tiverton

IT Support in Tiverton

IT Champion provide small and medium sized businesses in Tiverton with unlimited computer support, maintenance & guidance from as little as a few pence per day.

Our Tiverton IT Support team are proud to be acknowledged for offering some of the best remote and on-site IT Support and Technical Support in the industry. As well as taking problem ownership for your systems, we ensure that key items such as security & disaster recovery are fully managed and your IT systems are fully protected. 

Why choose us over other Tiverton IT Support Providers?

Tiverton has grown in size since the late 1980’s, when technology started to become widely used in business. So, it’s no surprise that Tiverton’s IT support managed services are increasing too. IT Champion has adapted alongside the industry to be able to offer tailored remote and on-site IT support within the area; meaning that a skilled technician or engineer can be on hand to resolve your IT issues instantly via telephone or onsite within the same day, if necessary.

We know that choosing the right Tiverton IT support company can be hard because there are so many competing companies to choose from. But how many offer IT companies can offer a best in class response time of just 5 seconds? Just one, perhaps: IT Champion IT Support Tiverton.

Call us today to chat to one of our professional consultants and find out more about how we can help your business.

Our IT Solutions Are Proactive Not Reactive

Our Devon clients are constantly telling us how refreshing our proactive approach to IT support is after their previous Tiverton IT support company had a solely reactive focus. Our remote Tiverton IT Support team have invested heavily in the top IT support tools and developed our internal systems and procedures to become truly proactive. Rather than waiting for a problem to occur with your IT systems, our unique 24hour Proactive Monitoring and Managed IT Services System mitigates problems before they occur – minimising downtime and protecting your systems.

100% Satisfaction Guarantee for Tiverton Businesses

With other Tiverton IT support companies, if you’re unhappy with your service, all you can do is complain. At IT Champion, we do things differently. If you’re not happy with our remote and on-site services within 90 days of us supporting your systems, we will give you all your money back. How many other Tiverton IT providers are willing to offer such a powerful guarantee? That’s why we believe our IT support team offer the best computer services in all of Devon.

Unlimited Vendor Management

Another key difference in our service offering is that our Tiverton IT support team are able to become your trusted advisor for all technological aspects of your company – including vendor management. We are frequently told by clients “our previous IT support provider told us we needed to call our ISP when our internet went down” or “when the main printer in our office was jammed, it was us that had to call the vendor to get the problem resolved and not the IT support company we were paying”. To combat these concerns, IT Champion IT Support Tiverton provide managed support for every vendor supported hardware component and software package in your office.

To give an example, if your accountant realises that when running Sage data was corrupt, rather than ringing Sage yourself, you would call one of our IT support technicians and they would then investigate and repair the problem, even calling Sage on your behalf if this was necessary. The difference between IT Champion and other Tiverton IT Support companies is that our consultants will investigate the issue internally and make it a first priority.

Our Vendor Management service saves time and money; as our Key Partnerships with companies like Sage and Quick Books provide us quick access to their help desk and minimises the downtime you experience. Very few Tiverton IT Support companies hold this highly regarded status and IT Champion IT Support Tiverton are the only ones to offer this as part of your monthly IT Support package.

Get in Touch Today

To take advantage of all that IT Champion has to offer, call a consultant now and receive a Free Network and Security Evaluation. Still not convinced that we are the right IT company for your business needs? Try using our IT Support Cost Calculator to work out how much money your company could save with our remote Tiverton IT support team.

IT Support

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Microsoft Cloud

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Our Expertise

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