Book your place on our monthly tips and tricks

Online sessions held in Microsoft Teams that aim to cover helpful, engaging and worthwhile tips, tricks and FAQs about the technology and applications you use every day.

February

Wednesday 21, 2024 at 3.00 pm

Helpdesk tips and tricks

From Outlook to exporting bookmarks

Simple, easy to implement fixes.

Our helpdesk’s top tips and tricks

In this 30-minute session, we will show you our top tips and tricks to make your working day easier. Quick, helpful, engaging and worthwhile tips from the guys who live and breathe IT support.

To watch on-demand click this link

  • How to find the name of your PC

  • Useful keyboard shortcuts

  • Keeping Edge bookmarks on your work devices

  • How to extend your desktop across multiple monitors

  • Importance between shutting down and rebooting your device

March

Wednesday 13, 2024 at 3.00 pm

Outlook's Quick Steps

Outlook's Quick Steps

Discover how to automate repetitive tasks

Discover Outlook’s Quick Steps

In this 30-minute session, you will discover how Outlook’s Quick Steps can help you to automate common or repetitive tasks.  This month we will show you how to use Quick Steps can help quickly manage your mailbox with default and customised actions with just a click.

NB. Outlook Quick Steps is not currently available for Mac OS desktop app.

To watch on-demand click this link

  • How to use Quick Steps

  • Reply and delete

  • Categorise and move

  • Flag and follow-up

  • Create a custom Quick Steps

April

Wednesday 10, 2024 at 3.00 pm

Calendar sharing

Calendar sharing

Discover how to share and manage calendars

Calendar sharing tips and tricks

Within 30 minutes, we will show you how to share and modify permissions like a boss. This session is all about Outlook calendars – their settings, permissions and ways to share with others.

To watch on demand click the link

  • Modifying your Calendar settings

  • How to share a calendar

  • Manage permissions for mailbox calendars

  • Sharing a calendar via a mobile or web browser

May

Wednesday 8, 2024 at 3.00 pm

Sharing files from SharePoint

Sharing from SharePoint

The best ways to share files from SharePoint

Sharing files from SharePoint

Within 30 minutes, we will show you the best ways to share a file that is hosted on SharePoint, explain link file settings and how to check who has access to a file on SharePoint.

To grab your spot in this session click this link

  • The difference between OneDrive, SharePoint and Teams

  • Sharing from a SharePoint site

  • Sharing from inside a file hosted on SharePoint

  • Linked file settings explained

  • How to check who has access to a file hosted on SharePoint

June

Wednesday 12, 2024 at 3.00 pm

Hidden gems within Microsoft Teams

Microsoft Teams

Hidden tools and hardly used features

Hidden gems within Microsoft Teams

Within 30 minutes, discover the hidden gems and under-utilised tools within Microsoft Teams. This session is aimed at clients who already use Teams and have a company policy in place covering governance and compliance.

To learn about underused tools within Teams click this link

  • The power of the search bar

  • How to create an annoucement

  • Customising notifications

  • Teams meeting backgrounds

  • How to chat with yourself

July

Wednesday 10, 2024 at 3.00 pm

Excel Excellence

Microsoft Excel

Learn how to sytle and format like a pro

Excel Excellence

In this half-hour session, you will learn how to easily style and layout an Excel spreadsheet like a pro. We will also take you through useful formulas and advanced tricks to make your data stand out.

Sign-up for this session click this link

  • Clean clear formatting

  • Useful formulas and how to use them

  • How $ holds the reference

  • Lists are easy

  • The joy of sparklines

A lady talking a phone call in an office

Service Delivery team

Learn more about our Service Delivery Team and how they help clients IT run smoothly.

Monthly sessions

Previous sessions

Watch recordings of our previous webinars and sessions on our YouTube channel.

Continual learning

Further training

We offer a wealth of training created to meet your users’ needs and skill levels.