IT Training services

Since 2009 the primary focus at IT Champion is to provide our customers with the best IT support service we can deliver. We know how important a role technology plays in a running a successful business, but it can be distracting and time consuming if you can’t rely on your hardware, software or IT support partner.

Over the years we have refined and tuned our IT support packages to cater for customers of all sizes, budgets and operational constraints. This means that, even if your business has just have a handful of computers or a network spanning multiple offices, we have a package to suit you. We also specialise in supplying fully managed IT services ensuring your IT systems remain operational for a fixed monthly fee.

Below is an overview of the different IT support packages we supply. We can adapt these packages for your business, so just get in touch to discuss your specific requirements.

Support+ Managed IT Services from IT Champion is a comprehensive outsourced IT support solution. We remove the worry and risk by putting you in control of your critical IT systems.

Support+ Retained Technical Services (RTS) is where you purchase our time in advance and in return get guaranteed service levels and access to our skilled and qualified people when you need them.

Break Fix is an on demand or ad-hoc support. Companies simply call an IT support provider as and when they need help or advice. There are no upfront costs and no fixed reoccurring charges. With Support + Break Fix from IT Champion, billing is normally charged by the hour and resolution time.

With Support + Onsite you receive unlimited onsite technical support. A fully qualified IT Champion technician will attend your office during business hours to make such repairs, corrections and adjustments to the IT systems as necessary to remedy the problem.

We know that not all organisations are the same and that’s why we offer Support + 24/7 remote or on-site support for those critical cases that just can’t wait until normal office hours. What makes Support + 24/7 truly unique is that there are no monthly costs and you simply use the service when you need it.

With Support + Security IT Champion offers corporate level Cloud Security that integrates with our PROACTIVE Network Monitoring solution, providing your business with all-round security and is completely managed by us.
• Replacement Hardware
Replacement parts can be expensive and make budgeting difficult. With unlimited replacement parts cover, we’ll replace some of the most common components that fail on workstations and laptops.

With many businesses looking to exploit cloud solutions, Support + Mail is a perfect package for organisations wanting secure and reliable business email, shared calendars and contacts. Utilising the Microsoft Office 365 platform, expertly setup and supported by us, Support + Mail provides almost anywhere, any device access to your mail, contacts, calendars and much more.

As virus and malware threats increase at an unprecedented rate, anti-virus solutions on their own are no longer enough to prevent a determined virus, malware or ransomware attack. To ensure that your business data is as safe as it can be, Support + Firewall is a combination of anti-virus software, spam filtering and a firewall.

IT Champion will create a backup and disaster recovery plan based on your business requirements. Once its setup, we’ll monitor and manage it and be on hand should you need to use it.

What is a Remote Vault I hear you say? Support + Remote Vault is a cloud backup service from IT Champion which provides you with a fully automated, fully encrypted backup solution and the reassurance that your critical company data is protected in the event of a disaster.

Support + Server Monitoring is available independently or part of our Support + Managed IT Services. Get truly proactive with your IT support using IT Champion’s 24/7 Server monitoring solution.

With the rise in mobile device use for business through tablets and mobile phones, and an increased need to securely manage employees mobile connected equipment, many businesses need complete, secure and fast Wi-Fi coverage for their staff and clients. With Support + Wi-Fi we offer our customers advanced Wi-Fi solutions that can meet even the most demanding needs from users or visitors.

Running a small team or just starting out doesn’t mean you can’t get access to expert help and advice or the latest technology. Support + Starter Complete from IT Champion combines Support + Managed IT Services, Support + Security, Support + Remote Vault and the very latest desktop installations of Office 2016, all combined into one, heavily discounted package for teams of up to 5 people.

When was the last time you put your business through an independent technology heath check? With business needs constantly evolving and new solutions to problems hitting the market just as quickly, taking time to check that things are as they should be and that your business has the right tools to compete is essential.
Contact us to book a Support + Technology Health Check for your business – Its completely FREE!

Are you confident that your business is getting the most out of the very best business technology available to reduce administration, increase productivity and serve your customers better?
Contact us to book a Support + 2nd Opinion by IT Champion. It’s a completely FREE of CHARGE second opinion service designed specifically to help businesses get the most out of the technology they have and to highlight any IT solutions that would benefit them.

What can you expect when you buy an IT support package from us?

IT Champion makes it simple for companies looking for the very latest forms of proactive IT support, or best in class IT solutions and services to suit almost every budget. All locally supplied by people that care.

Don’t just take our word for it, read some of our recent case studies to see how we support our customers with their IT and business systems.
Further Information:

IT Champion makes it simple for organisations looking for change by offering the very latest forms of proactive IT support, products and services to suit almost every budget. We would love the opportunity to discuss your IT strategy to see how we may be able to help you.