Following a robust tender process, IT Champion was selected as their chosen partner to provide IT Support and expertise to the organisation.
IT Champion were approached to discussed outsourced Managed IT Support when the organisation’s IT Manager handed in his notice.
The organisation was looking for a deeper breadth of knowledge, skills and capability than one individual could deliver whilst at the same time improving the effectiveness of their IT Provision and driving down costs.
This anonymous organisation is a Home Office approved online solution provider that provides essential solutions to employers throughout the UK.
The organisation handles hundreds of thousands of transitions each year through a simple to use and operate the online portal.
Following a robust tender process, IT Champion was selected as their chosen partner to provide IT Support and expertise to the organisation.
A key factor in this was IT Champion’s industry-leading Service Level Agreements (SLAs), its ability to reduce headline costs by nearly 60% and its ability to immediately implement cover to the organisation.
The organisation has subsequently implemented additional data protection measures, streamlined its IT Operation and has a roadmap for growth and innovation.
Industry sector
Government
Location
Exeter
Date
March 2016
Company size
11-50 employees
