IT Champion took the time to explain our options and provide a clear demonstration so we knew exactly what our new system could look like, and how it would operate.  Unfortunately, Covid-19 forced our planned face-to-face training prior to launch to be conducted virtually and immediately after we closed our office and introduced home working for all office-based staff.  The implementation of SharePoint was very timely as it enabled our staff to access the required files whilst working from home.  IT Champion was on hand to assist with any initial teething problems and has been very supportive ever since.