Just under a year ago, we undertook some research to find an IT partner that could help us create a centrally managed IT solution that would enable cross-company working, security of data for each firm, and be flexible and easy to use.
We came across IT Champion via an internet search. From the initial call, they took the time to understand who we were, how we worked, what problems we were looking to solve and why. IT Champion were upfront and honest about what could be achieved and provided worst-case scenarios so that we could manage expectations and budgets.
Our experience of IT Champion has always been positive. There is no hard sell, no pressure to sign up with them. The team were committed to helping us achieve our goal. IT Champion patiently answered all our questions (and there were a lot!), were always available when needed, and delivered the project on time and within budget.
Every step was set out – with any unexpected issues resolved quickly by sensible solutions.
IT Champion quickly earned our trust in them with their knowledge and their ability to support us every step of the way. Their IT solutions are reliable, deliver consistency and are easy to use. Their staff are friendly, conscientious, and knowledgeable.
The undoubtable benefit of having IT Champion on board as our managed IT Support partner has been the IT service desk. Their response times are the biggest win for our staff, with quick resolution of any issues. The second most significant benefit has been the ability to share data securely across our offices – this has saved so much time and frustration.
IT Champion have given us a reliable and trustworthy IT support service – we know we are now in safe hands. They have a service desk team who are happy to help resolve any issues, and we have a workable IT solution that is easy to use – all these things mean we have the IT that will grow with us in the future.
If you considering working with IT Champion, I would tell you to go for it, without a doubt. They are the most understanding, supportive and patient team –a genuinely decent bunch of people.
IT Champion know their stuff. They provide sensible solutions to problems that fit all budgets. If they don’t have experience with something they are honest about it, research it and come back with more information – They find the right solution that works for you.
